I've been a loyal client of Hope Vets for over 12 years. Despite hearing from other friends and colleagues about their poor experiences with Hope, we stuck with them. They have seen four of our animals, and over the years I have witnessed a rapidly diminishing quality of the care they provide. It is now gotten to the point of neglect. Here are a few examples: - We needed to refill the Heartguard prescription for our dog, which they refused to do, based on the fact that we hadn't followed their procedure on how to administer the heartworm treatment. When I asked for a copy of this policy, they pointed me to their website, where no such policy existed. I pressed further and was simply told that "it's just Hope's procedure", and was faced with having to bring my dog who is very anxious of vet offices just to pay for a blood test that cleared my dog of heartworm. - One of our dogs had to have emergency surgery for bloat - which I learned is the 2nd biggest cause of death for dogs. The emergency clinic where we had the surgery conducted sent all of the results and records of the surgery to Hope Vet. We did not receive a single follow-up call to check on the status of our dog - a dog that has been in their care - following an extremely major and invasive surgery. A few months later, when I wanted to get a consultation with Dr. Young on her thoughts about what we should do regarding some post-op issues, all I could get was a call from the receptionist explaining to me that Dr. Young refuses to speak with me about a dog she hasn't seen in a year. All I was asking, after 12 years of regular medical care, was for Dr. Young to give me a call and chat. This couldn't be arranged unless I spent more money (on top of the thousands of dollars we have spent on our animals at Hope) - Our rather anxious dog takes medication to calm his anxiety, and I had ordered a refill online. The online prescription service tried to get in contact with Hope Vet three separate times without a response. When I contacted Hope, they told me they declined the medication based on the fact that they hadn't seen our dog in a year (which wasn't true - we brought him in to get myriad blood tests they insisted on not more than 5 months prior). Despite the fact that this is a serious medication, Hope didn't make the effort to communicate to us that they had declined the refill. The level of negligence and focus on exacting the most payment out of their clients is something I never thought I'd see with Hope. We'd been very happy with them, and more than willing to make the long trek to bring our animals there. The last two years have been an immense amount of stress and grief when dealing with them, and I can't in good conscience not offer my views for others to see. I wanted to contribute this review because I felt that folks needed to have something to consider when they are looking for someone to provide their animals with care.

Dr. Young has been our vet for 8 years for our 2 cats. I come from a family with many animals in the farmland of Virginia so I have a good deal of experience dealing with veterinary services. Hope vet offers highest quality of pet care. They are not cheap - but the prices are reasonable and affordable. The offices are always clean and quiet and they work with an adoption agency to find homes for cats and dogs. They are also affiliated with the Emergency 24 hour vet/hospital in cobble hill. I don't have much else to add but will say that I love Hope vet and always recommend them to friends and acquaintances in Brooklyn.

The front desk was friendly and helpful. But I hope it was the first day for the nurse I had. Took the temperature 3 times, dropped things scaring my cat and I had to repeat her symptoms 3x. I went in because my cat had a 2nd seizure and it took a week for the Doctor to email me back and I had to remind her that it was the 2nd seizure that I brought cat in for and I still have not heard about medicine for it. The email communication is poor at best and I will not be returning.

We have two elderly cats and have been visiting Hope Vets with them for the past year. We have seen three different vets here (Dr. Young, Dr. Ashley and Dr. Nims), and all three were knowledgeable, kind and caring. Take the time needed to treat the patient. We will definitely return.

Arrogant, rude, and disrespectful in every possible way, This used to be a great animal clinic that cared about animals and the families they live with but no longer. The front office help is incredibly rude and the doctors are judgmental. My wife and daughters and I went to see about adopting a cat from them last week as we had used them for a number of years to care for our dogs and our cat who passed away. The office manager (I think), publicly grilled and ridiculed my wife for what she perceived as her short comings. She even went as far to pull up our other animals records in public and go through them questioning the decisions we had made. The level of disrespect for confidentiality was shocking and maybe in fact illegal? I am not sure on the laws governing pet health care records but this clearly crossed any line of what would be considered professionalism in veterinarian practice. There are many other vbets in Brooklyn I would suggest you go elsewhere.