I've been a patient for years, they take excellent care of my kitties, I tell all my friends ab out this place, wonderful staff, and i will always take my pets here, Thanks Dr. Hawkins , truly amazing vet :)

Kenmore Animal Hospital is truly an exceptional place filled with people that genuinely care about every detail of your pet’s needs. I couldn't speak more highly of Dr. Keisha Hawkins and everyone else involved. A great TEAM that worked together, beyond office hours and saved my cat, Toddy’s life! Dr. Hawkins gave me my options and didn't push for any unnecessary procedures so there weren't any unnecessary charges. She even offered a “no charge” follow up if I needed. She is the angel that gave my cat 9-lives. My experience was amazing and I am truly grateful! I highly recommend Kenmore Animal Hospital for all of your pets needs.

Dr. Hawkins is so great with my Australian Cattle Dog, Olive. Olive is not the best patient, but Dr. Hawkins doesn't give up on her too quickly. She's the only one we will trust with Olive's care. Thank you for aways helping us with such an anxious pup!

We used to absolutely love this place. Didn't have a pet for five years..got a new puppy so we felt great about going back.WHAT A MISTAKE..the level of concern for our puppy on its first visit was zero,,zilch and nada. As a business person I understand things come up and days rarely run as scheduled and things can get backed up. I also understand that good businesses with concern for their customers can easily pick up the phone and inform their customers that they are running behind and to delay their arrival so as not to UNNECESSARILY TRAUMATIZE a 12 week old puppy by making it wait in your small waiting room for a half hour. We left and I asked for someone to call me and someone did..too bad they tried explain away the situation making things worse. That was a shameful call for your business, apologize and move on when you cannot meet the promises you make to your customer, no need to be less than truthful to make up for bad business practices. I am disappointed by today's version of the Kenmore Small Animal Hospital..traumatizing pets is no way to treat the pets you are supposed to be helping. The gentleman working at the front desk was very polite, professional and apologetic. But was obviously not directed by clinic management to get on the phone and start calling the rest of the day's appointments to explain the delay. That is all the evidence I need to realize that this place, on this day, has no concern about making people wait or traumatizing my puppy. A simple phone call, 3 minutes on the phone, is all it takes to show concern for the people dishing out $$ because they love their pets. A simple phone call is more than the Kenmore Small Animal Hospital was able to do make sure that a 12 week old puppy would not be traumatized going to the vets office for possibly the rest of his life, A simple phone call shows you care. A simple phone call is a common business practice.

I had an incredible experience this week at KAH. My oldest cat Cosmaux was acting very lethargic and like any concerned pet parent I took her immediately to Kenmore Animal Hospital. I was greeted instantly after coming in the door and taken right back to see Dr. Hawkins. Both her and Lacey were professional and friendly and it was clear that they were genuinely concerned for the well being of my cat. After diagnosing the issue Dr. Hawkins was clear and honest about what steps I needed to take and were very willing to work in my budget. I've been to other vets who seem to push unnecessary procedures to cover their bottom line but that wasn't the case here. Overall I'm completely satisfied and relieved to find somewhere in Buffalo that has both the patient and the customer in mind 100% of the way. And for all of those concerned reading this yes, Cosmaux is doing much better!