My wife and I have taken our Olde English Bulldog, Brooklyn, to Emerald Animal Hospital since we have had her. They treat us very well everytime we are in there. Our last visit there was to have her spayed. She came through with flying colors.... and the staff eased my wife's nervousness about the surgery. The 5-star finishing touch on the whole thing is the phone call that my wife received the next day from Emerald Animal Hospital, checking on Brooklyn to see how she was doing and making sure everything was ok. That is top notch service from a top notch staff. Thank you to the entire staff for everything.

I have been taking my cats to emerald for a few years now. And as long as I make an appointment, there is no problem. Last Friday I called 50 minutes before they closed. I told the girl my cat was not eating, not drinking, not peeing, vomiting and was very lethargic. I asked if I could bring him in. She said, "well we are closing in less then a hour. You might want to call an emergency clinic" I said ok. Well thinking it was nothing to worry about, I waited until my next day off. Sunday I called the emergency clinic in Parma. I told the receptionist the same thing. She said they had a 3 hour wait and I SHOULD NOT WAIT 3 HOURS!!!!! She gave me another number to call. I took him to a clinic in Bedford Ohio . When I explained what was going on, the vet immediately came out and rushed my cat in the back. I was told he had a blockage in his urinary track which was deadly. Along with very painful. They admitted him and are doing what is necessary to bring my Lou-C back home. Had I known it was deadly and painful, I would have re-acted faster. But the girl at emerald made it seem like no big deal. In talking to a friend of mine at work. She had the same experience a few months back when her cat was wounded somehow. Will I continue to go to emerald? Not a chance. Seems like they are to worried about going home then helping the animals they supposedly dedicated their lives to. That kind of dedication, I can do without.

If you are looking for a great animal hospital in the Cleveland, Brookpark, Berea, and Parma area, I highly recommend Emerald Animal hospital.

I felt very comfortable taking my dog Bradley the Beagle here.