I take my doberman here for his thyroid. The other day when i went to go pick up his thyroid meds they tried to sell me expired pills, after i noticed the expiration date on the bottle before i paid for them I told the front desk lady they where expired. She then said she could give me a discount(what good are meds that are expired? and who tries to sell exp meds? and i know they new they where expired!). So i then decided to just go online and buy them since the office only had expired ones. The vet office then calls me saying I have to pay them 10$ for them to fax the prescription... F them I will never go or recommend anyone to this place !

Overcharges for maintenance medications, the cost of my dogs Phenobarbital in 6mos went from $12 to $28 to today (8/22/13) $50 for the same 100tabs. Local pharmacies cost $15 for the same dosage & 100tabs. I was always told that there's a 10$ charge to write an outside Rx and the prices are the same everywhere. I can not help but think that they triple charge for visits & labs ect. Will be shopping for different vet. Sorry it took me this long (8+ yrs) to think I needed to check up on them, they broke my trust. I have changed my own doctors because of not feeling comfortable so why can't I treat my pets the same way. They have always been helpful and available but to overcharge so much is obsurd. I am sorry but honesty is the best policy.

Terrible phone customer service from an employee named Judy. She kept cutting me off, talking over me, talking down to me and just generally being curt, cold and harsh. She acted as if I annoyed her by calling. I'm not sure what her deal is but this is my first experience with the hospital and you can bet that I won't be going here or recommending it to people. Front desk staff are the first impressions ... this one needs work.