My wife and I adopted two 'project' cats from Cat Welfare that had been there for a couple of years with no takers. We've been using Knapp vet since we took them on board and have been very pleased with the overall experience. Our cats have needed several visits for a slew of different issues and all of the staff at Knapp have been very compassionate and kind. Our cats get seen by Dr. Craven, who always thoroughly explains the diagnosis, she clearly cares a lot about our pets and it's more than just a job to make them better. Our appointments are sometimes quick and sometimes long, but we never feel rushed through the practice. Procedures, medications and the associated costs are laid out before we make a decision and it we are never forced in any particular direction (as much as we love our pets, some treatments are more expensive than others; the doctors at Knapp get this). We have been seen at very short notice on more than one occasion and the level of care and consideration is outstanding without variation.

My cat hurt his tail on a Friday and my regular vet couldn't get him in until Monday. So I called Knapps Saturday morning because my family has taken their pets there for a couple decades. They were able to see my cat right away and got him all fixed up. Unfortunately, a couple months later my cat had a freak accident jumping over a fence. They had a staff member in the waiting room for us when we got there. They saw him immediately, went over how much everything would cost and even stayed late to do surgery. They called me late that night to let me know how things went. Long story short we ended up having to put him to sleep. They were extremely kind, caring, and compassionate. They gave me the information I needed to do the right thing. I would recommend Knapps to anyone. I have made them my regular vet. To the staff at Knapps Veterinary Hospital I want to say thank you for your help with Pooper. I appreciate it more than I can really say.

After 20 years my vet retired! At Knapp's, the vet/vet assistant (?) (they did not introduce us) took our cat from us through a door to the back to give her the shots. They had asked me about her claws and I told them they were OK, I had done them and was training my cat to have them trimmed. Upon return, the vet/vet assistant (?) told us that they had gone ahead and trimmed up her claws and also said "we hope you do not mind, but we shaved her belly a little bit to see if she had already been spayed". They did this WITHOUT our permission and KNOWLEDGE. At the follow-up appointment (we kept the appointment because they knew what she needed), my husband followed the vet/vet assistant (?) through the door to the back and when they told him they normally did not have the owners with the animals in the back, my husband told them that he wanted to make sure that they were giving her a shot, and that they were not doing anything else we had not authorized. We will not go back. They did not like that. We want to be present with our pets and do not want anyone doing anything to them without permission. We were NOT at all happy.