I don't usually write reviews, but I felt it was well worth it to do so here. VCA is a wonderful place to take your pet. I recently took my dog there for the first time, with an issue with an infection on his nose, and the whole staff showed me and my dog nothing but care. From the receptionist, to the nurse, to the vet herself, everyone was attentive. empathetic, and willing to help/accommodate in any way possible. I will always take my pets here going forward.

Great people and super caring doctors. Took my English Bulldog here to have an enucleation of his left eye due to severe glaucoma and we also had his teeth cleaned during the same procedure. They were able to work a good price with us and suggested to get the carecredit card to ease up the payment on us. Going back there with our Boxer and recently found kitten soon. Thanks so much VCA Sawmill!

I no longer take my animals here, but the veterinarians here are very good. I'd still be a client if they weren't so disorganized at the front office staff, granted I have more needs then most pet owners do, because I expect for my animal hospital to keep track of things like microchip numbers, when my animals are actually due for their shots, and submitting health results to places like OFA. I had x-rays lost for two weeks and was not told about the issue. The only way I found out was when I checked OFA's website and some of the x-rays had not been submitted at all. I called back in only to find that they had lost the x-rays. They scanned my dogs' microchips but didn't record the number, so when I called to confirm them, I was told that information was not in the file. I was billed an extreme amount for a routine vet visit. The bill really was confusing, also. When I called back to ask what happened, I was told that the person inputting it made a mistake. I was refunded money, but it made me question their competency further. I kept receiving emails that my pets were due for things, when they weren't. It was really confusing and it made it more difficult to keep track of which pet needed what done. I was told that only one heart worm test needed to be done per dog in my house hold, because if one had it they would all had it. Yet, they kept emailing me about my pets needing a heart worm test. Those tests are over 200.00 a piece. Whenever I would call, I would be put on hold and then minutes later someone would pick up and ask why I was calling. It was really ridiculous. Finally, I just had enough and left and found another veterinarian that was closer to home. It's a shame, because I've taken pets there since 2006 and that place has really gone down hill lately.

I took both my dogs there yesterday. The front desk staff were great, the assistant was very friendly and the doctor and her helper were wonderful. They were very communicative and asked me lots of questions about my dogs, one of which was there for the first time. They took great care of dogs there and we will continue to use them for our veterinary care.

Have taken my dog here primarily. They take the best care. I have never been without a dog in my life and I can say that I trust this facility wholeheartedly. Having explained that I am disabled and live off a fixed budget, but that my dog and her care mean alot to me, they have been very understanding with financial arrangements. They even worked me into the schedule once because I felt my dog was in pain and that fact was upsetting me. My dog has quite severe anxiety without me being around, but never seems timid or scared of the facility either upon leaving her or picking her back up. I trust my little one being at this facility.