To say the least, we are not going back. You couldn't pay us to go back. We didn't have anything too dramatic but were just treated poorly and the communication between staff members was terrible especially with pricing. We just bought a house here and have 7 indoor cats on wellness plans at Banfield (about $300 per month) so we spend a lot on our animals. Well sadly our neighbors have a lot of outdoor/indoor cats that aren't spayed and the shape some of the kittens get into is so poor my husband and I just can't look away. Animals control does nothing, etc, etc...We usually take the kittens to Banfield but not having an appointment means you sit there all day something we can't do since we work. So we decided to try out Angel Animal Hospital. I called around 7:40am to let them know I was at work but they could try to reach me if needed and my husband was bringing in the kitten at 8am (when they opened officially). For some reason even though they opened at 8am the doctor wasn't in until 11am. I said okay so they kitten just stays there and waits? The girl said yes and it would just be the $45 exam fee. Never did they mention a hospitalization fee but yet we got charged per hour for 3 hours and they refused to remove that charge. They overloaded a kitten less than 1 pound with injections (partially my husbands fault for agreeing to them) and it had a seizure and died. In the midst of the seizure it bit a technician badly and thus it's head had to be sent for rabies testing which the state of Ohio covers (I used to work for the state). The doctor almost tried charging me for the rabies testing but fortunately did not. They still charged me for cremation which was $67 by itself for an animal weighing 1 pound - 25 pounds even though the kitten wasn't even one pound and was sent to rabies testing. I went there to talk about the bill and pick up our carrier and they literally stood by the door as if they wanted me out of there as quickly as possible. They wouldn't even remove $18 off the hospitalization fee. All I wanted was $18 removed off my bill as a compromise for their malpractice and they wouldn't even do that. I also found it rather suspicious they had kittens for adoption (more like for sale) that weren't spayed/neutered/etc. So they want to make money off of animals instead of helping them? Prices are way high too by the way.

Took my dog in today for a check up. She wasn't feeling well the last few days. They did a good job getting her in quickly. Service was good, but boy did it come at a price. They didn't consult us on anything they were doing or prescribing. On the way out we got a couple prescriptions and a $400 bill. If you go here, bring your check books.

Friendly, professional staff and clean and tidy facility. Prices are average. I chose this office because it's the closest to my house, but I'm not sure I'll go back. I wouldn't refuse to go back, but I felt they were overly pushy about getting you to pay for unnecessary procedures. I took my 1 yr old male dog there for yearly shots and worming and they would not stop asking if I was going to get him neutered and informed me they had a spay/neuter special of $10 off for their 10 year anniversary. I told them I might consider it someday if he ever got aggressive or hard to handle but since he's an only dog, never goes out without a leash and is the friendliest dog ever, it's just not in my budget and I felt it wasn't needed. Later in the visit they asked me if I wanted to get extra bloodwork done to make sure he'd be ready to be neutered, and told me about the $10 off special. Again I said no thanks, and a week after the appointment I got a voicemail telling me about the special and urging me to call and make an appointment to have him neutered. I never called back and I most likely wont unless it's an emergency.

I absolutely love Dr. Fisher and her staff!! They rock! When I got Baby, my MaineCoon, I was very leery as to where she should be taken for her vet. Fortunately, my mom had found Angel Animal Hospital and referred me there. I refuse to go anywhere else. Even moving across town does not deter from my taking Baby there. The care that this staff has for animals is above a 10 rating!

Poor service from staff, they were very rude and unprofessional