Dr. Thompson has been my cat's vet for 10 of her 18 years. I have trusted his recommendations because they made sense when he explained everything in terms a non-doctor could understand. He would explain why a treatment was needed so I could justify the cost and would let me make the decision. So many vets have TOLD me what needed to be done and with a seemingly high cost and I questioned the treatment and the vet because I couldn't justify it in my head. Dr. Thompson had always shown my cat compassion in a genuine way. During her last month, Dr. Thompson had been frank and honest, kind and caring. He and Dr. Keigley showed true concern in the end. Yes, his clinic is very busy but I think that means they are very good and they always did try to accommodate me when there was need. I will adopt again because I want to and because I know my new pets will be in good hands.

I love the Family Pet clinic I have a pet that needed a Appt. quick and they put him in in the morning but I when we noticed blood on the floor and had me bring him right in. I love everyone there I have NEVER had a problem since I've been going there for about 4 year's and they take good care of my 4 pet's. If you are looking for a place that truly care's for your pet's and reasonable I recommend The Family Pet Clinic

Very caring staff and reasonable prices. I felt the practice had a family feel and they genuinely care about my pets. My only issue would be that the office itself is very small and the waiting area can easily become overcrowded if you are there at a busy time.

I rescued a dog from the Cleveland Dog Shelter. The dog had heartworms and was treated by The Family Pet Clinic through the Dog Shelter. I thought it would be a great ideal to continue the dogs care there, but that was a huge mistake. At the initial visit the vet stated that Sentinel and Proheart would be the best flea and heartworm medication. The next day a fecal sample was dropped off and the receptionist demanded money even when she was told it was already paid for. The receptionist and the office manger argued with us and finished by staying vary deeming comments to us. I later found out by our dogs new vet that Sentinel and Proheart was not the best medication for him. In fact, no other vets in the immediate area uses Proheart because it was recalled due to many complications that dogs suffered. The medication was reintroduced and customers must sign a wavier before using the medication. Only after I requested my dogs heartworm test results for the new vet was I told over the phone that he needed another test in six months. To further add insult the vet request what vet I was going to and she would fax the results, opposed to me picking up the documents. I do not recommend this vet to anyone. Stay clear.

DR. Thompson is one of the most caring and compassionate vet we have ever met. The only vet that I have had that actively calls you to see how your pets are doing .in between follow ups and even after the follow ups. :) The Hale Family Richfield, Ohio