PLEASE DONT TAKE YOUR ANIMALS HERE! Our cat had injured his tail. We were so worried about him because he was in so much pain. Not acting like himself and not coming around. He would hiss any time he grazed anything with his behind. We called the vet and asked them to please take care of his tail. We hated seeing him like this. They would not. They kept telling us to wait until the appointment we had scheduled which was to get his shots, declawed and snipped. We had to watch him deal with this pain for over 2 weeks. By the time the appointment came around he was barely even walking because he was babying the back right leg. Finally he had all these surgeries done. Including the removal of the tail. We took him home and we have had him out of surgery for about a month now. After the surgery we were asked to pay all of the bill in full. We are a couple just starting out on our own and Im about to have a baby so of course we couldnt make a full payment. When we told them that they gave us attitude and told us we should have said that before the surgeries because then they wouldnt have done all those surgeries. Which we didnt want. We wanted them to take care of his tail way before all of this. So we payed half. He came home and ended up getting an upper respiratory infection and did not want to walk at all this whole month after the surgery. Struggled getting in and out of the litter box and leaking blood/puss out of his behind. Also still having the stitches in from getting his tail removed. They did all this on November 11th. They wouldnt take the stitches out until December 6th because they werent getting paid. They also wouldnt do anything about the leaking of the puss. My fiances parents seen and heard what was going on. They were so concerned they took him to a different vet. That was yesterday Monday Dec 1st. The vet couldnt believe that the vet had let our cat go like this because they didnt get paid. He almost died because he had such a high fever they said and this Louisville vet didnt even check his temp on November 24th. because they werent getting their money. Also this new vet said he was dehydrated and needed to stay overnight hooked up to IVs, He also told us that our cat had an infection that needed to be pushed out which they also did right away. They couldnt believe that they allowed our pet to suffer weeks like this without taking care of him because of wanting all the money up front. He could have died because of it. Today is Dec 2nd. HIs stitches are out. They have all the puss removed and he is still babying the back leg because the infection went into his legs. They are keeping him overnight and hopefully releasing him in the morning. They said it looks "promising". So please dont take your animals to this vet. All they care about is getting your money and not about the health of your animal who is like a family member. What a horrible experience.

I have 2 dogs that I have been taking here for the last 7 years. I cannot say enough how great they are. They have a knowledgeable staff who are kind and friendly. The vets there are wonderful with the dogs and are very efficient. Also their costs are very low compared to any other vet I have been to. We actually moved 45 minutes away from Louisville 2 years ago and tried 2 other vets due to the drive time. Though we walked away dissatisfied and are back at West Main. I recommend to everyone!!!