Will not be bringing my dog back to this clinic. Brought my dog in because it was sick with stomach issues, and I told the doctor she had diarhea and vomitting and he repeatedly, at least 5 times, told the dog as he was examining her that she was BAD. He kept saying your a bad dog, your bad, your a bad girl, over and over again. My dog understands that and just buried her head in the techs chest. The vet techs seem very unexperienced in my opinion. I asked one of the techs a simple question about worms and she looked at me like I was speaking Japanese. He does not explain things very well, instead of talking to me about the issues, he just mumbles while writing his notes. I had to continually ask the tech "What did he say was wrong with her?". Not very informative at all.

I am fairly new to this area and had found a local vet because of our current pets needed checkups. Only after adopting a cat from the SPCA and needing to get her fixed was I referenced to Dr. Roberts. My experience was very positive. He did a great job on neutering our cat. The incision and stitches were done by a true professional and one day later our cat is back to her happy normal self. I would recommend him to a friend.

I hope that anyone considering taking a pet to this Dr will read the reviews first and go elsewhere. I took my cat here last Friday and was told she had a respiratory infection. She was given an injection and liquid BAYTRIL. This medication can cause seizures and blindness. She continued to get worse so we called to get her back in. After checking in to this medication we decided not to take her back to this facility. We called to cancel the appointment because I felt that she had been given an overdose of this medication. He insisted that she come back in. He decided this time that it wan't a respiratory infection...but probably viral. She was sent home.....after charging us for this return visit. My loving cat was dead within 2 hours of leaving the office.

Dr. Roberts is the worst vet I've ever in encountered in all my 43 years of owning animals. I only interacted with him because he is a vet with the Medina County SPCA and I am fostering one of their animals. This man is rude and condescending and I left his office crying and troubled over leaving my foster dog in his care, which was not a good feeling. Please consider taking your animals elsewhere so that they can receive the quality care that they deserve.