The worst place ever!! Do NOT trust these people with your pets that you love. Don't trust them with a pet you only like a little bit. This place is in business just to steal money from pet loving people.Their favorite thing to do is tack on extra charges to your bill. Always an Exam visit for $30-50 and a miscellaneous nail trim cost of $12-15 or anything else that they think they can get away with. The staff is the worst ever! The receptionist could barely keep a straight face when I asked her why I was being charged an exam visit for a dear old pet that we were having euthanized. No one is going to perform an exam!! This is total crap and they know it. They are just trying to see how far they can go and just how much extra money they can get out of us. And why? because we live in New Albany... Awful, just awful! Do not trust this establishment.

This past Saturday our dog suddenly lost the use of her back legs. It was past the time when the vet closed, but my husband rushed over and Dr. Violet let him in. It turned out that a tumor had burst on her spine and she had to be put to sleep. My husband said Dr. Violet was incredibly caring and understanding of this most difficult decision. Later that same day the office sent over a single rose, with a note expressing their sadness over our loss. We have or had before Lucy died three dogs and two cats. The vets and staff have always been so sweet to all our animals. Our bulldog actually loves it so much he runs to the back of the office before anyone can stop him. These are lovely ladies who will take very good care of your pets.

This is by far the worst vet in central ohio. I would say a more vast area like the whole country, but I've only been to several around ohio that I've lived near and this is not even comparable. The staff is extremely rude and downright mean to the animals. My wife witness a staff being very aggressive with our dog. The prices didn't bother me it was the rudeness and the fact they just want you in and out and don't pay attention to detail. I advise you to drive they extra block if you live near this to go to another. People for you dogs safety and to avoid complete and utter disrespect STAY AWAY ....