Love this hospital. They treat your pets as your family (which they are). My fiance's family has been going there since before she was born, and then when her and I got together she wanted to take our kitten and dog there. I had been going to another vet off 305 for years for our family pets and i wasn't to happy that she insisted to go somewhere else. She agreed to try my vet out and wasn't happy at all. She said they were to pricey and just didn't feel like they thought of our dog as family. I let her take our new born kitten to her vet the next time around and i immediately knew what she meant. Their prices are a lot cheaper and their care is amazing! Yes things can still be pricey but that is with anything medical. They are always fast to call you back and when you call and they will do whatever they can to help over the phone. They know how important your pet is to you and they take amazing care of them. I would ALWAYS recommend them!!

great people! reasonable prices. took great care of my siamese.

I have been taking my pets here for 35 years and would never go anywhere else. Adjectives to describe the Pet Hospital of Willoughby: Kind, Caring, Compassionate, Gentle, and Understanding. These adjectives describe not only how they treat the animals but also how they treat the pet owners.

I have taken many pets from rats and birds to dogs to Dr. Doles for the past 30 years. I would never think to go anywhere else. He truly cares for the animals as well as their owners. He does not breed discriminate and he is the first vet that my animals did not show apprehension with. Could be because he just sits right on the floor with them and sneaks them biscuts? Yeah.. that's what I'm going with! His prices are more than fair. I am a fan for life! Oh.. and I have never had to make an appointment to get a medication refilled and I had two dogs on long term pain medication for joint issues as well as Fourth of July anxiety.

I have had nothing but BAD experiences with this place. But yesterday was the last one. My Beagle has chronic back problems. As do a lot of Beagles. I took him there 3 times in a year for same problems. They will not issue refill unless you take your pet back in for another office visit charge. The last time I visited them was 1 month ago. All they do is probe until he cries and say "Yes it is the same problem." Well I called them at 8Am and it is now 11Am the next day and they still haven't decided whether to re-issue meds or if they want to get another office visit charge. I will never take another pet to these people. It isn't about proper loving care with them. It is all about the money.