I took my Dog into Avalon when she began to limp. The vet said she was probably just stung by a bee or bitten by spider because her tendons were swollen. He wrapped up her leg and told us to take off the wrap in two weeks. When we did, she was still in pain, not putting weight on it and limping so we took her back. He then said "Oh yeah, her leg is broken, can't believe I didn't realize that before". WHAT?! He let her go 2 weeks with a broken leg. $125 later they put it in a cast and told us to take it off in 3-4 weeks. We took off the cast 3 weeks later and she is STILL in pain, not putting weight on her leg. I called to tell them and the vet got on the phone and got nasty with me telling me I was not to take off her cast although that is what he told me. He said he was to take off her cast...if that was truly the case, why didn't they make the appt before we left? He was mean and rude on the phone to me. I don't know the vets name as he never introducted himself to me nor did he make any eye contact as he worked on my dog! I lost my vet when he moved out of town and was looking for a new one. I went to Avalon and am very sorry I did. I am taking my dog elsewhere and hopefully they will take x-rays or do someting to help her - she has had a broken leg for 6 weeks now and I wonder if there will be permanent damage because of it. His mannerisms were bad, his customer service is bad and his staff is unresponsive and impersonal. Don't take your animal there if you want good car for your best friend.