WARNING!!!! DO NOT USE ALTA VISTA ANIMAL HOSPITAL on 21st by Memorial in Tulsa. When I picked up my two huskies today from having them boarded there while I was away on vacation, they had vaccinated my male husky without my permission and even with having documentation on file to show where he was updated on his shots back in June, they still vaccinated him. When I ask for a copy of the record, the veterinarian refused to give me a copy showing were they vaccinated my dog for a second time in less than 6 month unless I paid for the services which was $150 and then told me that he, Dr. Ben Gardner, erased the record (all evidence) from their computer system as if it never happened, more than likely to protect his wife, Dr. Mary Gardner, who administered the vaccinations in case something happen to my dog. When I dropped my pets off last Saturday, October 4th, I specifically told the clinic to contact me if they had to do anything to my dogs and confirmed with them before I left the dogs that they were both up-to-date on all their shots. I did not have to pay the charge of the vaccinations but was very upset and unease by the veterinarian's excuse as to how they made the mistake because they got confused when reading the record I provided as proof of vaccinations from a different veterinary clinic in town. I understand mistakes happen but a mistake that could have put my pet’s life in jeopardy because you can’t read a record from another veterinary clinic because “everybody doesn’t use the same record system as you” is alarming and then to have the audacity to try and cover the mistake up by erasing your records and refusing to give me a copy without paying the $150 charge is absolutely absurd. The only reason I used this place is the location is very close to my house and their boarding services are cheaper than the veterinary clinic who originally vaccinated my male husky, which as precautionary measures I called to make sure my husky would be okay because of Alta Vista’s mistake. I will never utilize this clinic for any of their services in the future and would highly advise other pet parents who currently use this clinic to be extremely cautious.

Great, friendly, fast!!!!