I am not a fan of Banfield as a company. I have been to many of their locations and have not been entirely satisfied. But the veterinarian here and the staff at this location are the best in Portland! Dr. D and the staff are knowledgeable, courteous, passionate about what they do and they truly care about your pets and you. They take the time to get the job done right. Again, I am not a fan of Banfield...in fact I dislike the company, their pricing and their health plans (which are a waste and difficult to terminate). The staff here is the only reason I am still Banfield's customer and I will recommend this location to anyone! If Dr. D ever leaves Banfield....they will lose a customer as well.

Banfield is a retail store 1st and a place that cares about the well being of your pet 2nd. During your entire visit they will try and sell you things you don't really need or want. The main thing they are going to try and sell you is their Wellness plan which is pretty much health insurance for your pet. Unless your pet is terminal this is not needed in any means. Yet they will try to sell it 3-4 times before you leave. They will also try and tack on things to your visit such as extra xrays special drugs or food etc. Thats for all Banfields. This particular branch is especially bad. Not only do they do the above but the people at the front counter are extremely slow at everything they do. I also don't really like how some of the doctors talk to me about my pet. On top of that I was called yesterday to be reminded of an appt i never made. I will be looking for a different vet.

We've had a very positive experience with this vet. Our aging cat is needing regular care these days and they are helping us through that with finesse. Great location, great hours, clean, and bright. We signed up for the pet insurance plan and it seems to be saving us a fair amount of money. I am unfamiliar with how the costs at this vet generally stack up to competitors, though.

Great location, the office is fantastic (very welcoming and clean). The best part is that they make sure you and your pet are taken care of and well-informed before you leave. Dr Dougherty is awesome!