We were out of state and our westie became ill over the Christmas holidays. Animal ER was great. They were extremely caring, the doctor did a thorough exam, explained all costs before doing tests, and gave great care. The costs were very reasonable and they faxed all the records back to our vet at home. I would highly recommend them to anyone in need of vet services when away from home or after hours.

They're amazing!

Very kind and compassionate.

My 2 yo Basset hound was throwing up, shaking, dizzy and had diarrhea and as the day went on it got worse and she was in pain. Around 11pm we decided she couldn't wait until morning so we took her in. They were beyond helpful, kind, and they understood how to manage her since she is very skittish around humans having been rescued from an abusive breeder. They promptly got her an IV to stop her dehydration and gave us great info and medications for her gastrointestinal issues. She's doing much, much better this morning and I owe it to this place. The $95 fee just to see her seemed high but it IS emergency care. The actual treatment seemed reasonable at $120 for the IV, a shot, two meds, and prescription food. Would go back in a heartbeat if any of my pets needed emergency care again.

Byron Maas has a "vet monopoly" in Bend. he is owner of Bend Veterinary Clinic, President of the Bend Spay and Neuter Clinic, and is on the board of directors for the emergency vet clinic in Bend. The spay and neuter clinic almost killed my dog and I had to rush her to the emergency vet to have a $2100 surgery to fix suture that Dr. Scott Shaw did not do right. She also developed a heart problem out of all this. Dr. Scott Shaw claims no responsibility and I am stuck with a huge bill. There are plenty of other good vets in Bend besides these three.