We have gone to see Dr. Nick since our French Bulldog, Hugo, was a puppy. He is fabulous and has an amazing supporting staff as well. They are always able to get us a last minute appointments when Hugo has allergic reactions and we are overwhelmed. Dr. Nick truly cares about the animals like they were his own, he is gentle and always explains the medical jargon in laymen terms so that I fully comprehend the condition and Hugo's treatment plan. We are so fortunate to have come across this vet hospital!

While this place may be fine for routine examinations, I was extremely displeased with my experience. Having owned dogs and horses for over 25 years, my experience here ranks among the lowest of the 20 odd vets I've worked with in my life. I brought my dog in displaying acute lameness signs which presented in under 10 hours while I was at work . After a cursory examination lasting no more than 20 minutes, no obvious pain was diagnosed and my dog was prescribed pain killers plus a standard blood panel due to concern regarding liver/kidney failure or other systemic distress. A Lyme's test was run upon my request (the vet did not recommend it). I was told the results would be back within 24 hours at which point we'd determine next steps. The next day, I received no call from the vet while at work. When I returned from work, which was after the 'hospital' was closed (they are only open from 7:30 to 6 or 7pm. What kind of hospital is only open during business hours?), my dog had deteriorated to the point where she couldn't get up or walk, and was seriously lethargic. I promptly brought her to Dove Lewis, where the vets couldn't have been more incredible. I was there until 1am, with more than 45 minutes being spent with a vet who in detail discussed what she was seeing, what it could be, and discussed options with me. She fetched the bloodwork at 11:30 p.m. to diagnose my dog, and prescribed anti-inflammatory and antibiotics. Within 24 hours, my dog was 75% better. Within 48 hours, my dog was back to her regular self with minimal energy loss. On Saturday, I called this vet 'hospital' and I was told my vet wouldn't be back in until MONDAY, so I would have to wait until then for test results!!! I'm so incredibly lucky to live close to Dove Lewis and have the resources to visit there. If I didn't, my poor sweet dog would've deteriorated further and further over the weekend, while my '24 hour' results wouldn't be briefed to me until more than 72 hours later. And oh yeah, it's probably Lyme's or another tick-borne illness (the test that I wanted to run - not the vet). I will never take my animals here again.

I very much enjoy the NW Neighborhood Veterinary Hospital. It's proximity to my house was initially what drew me to it. Before I researched their services I noticed the wonderful staff walking the neighborhood with some of its less than fortunate overnight or visiting four-legged friends. They were great and I so appreciate the pups getting a good outing. Since actually visiting my experiences have been equally as pleasant. My dog can be weary of some strangers but he knows he's in good hands and is at ease with the staff. I love that all Vets we have seen get on the floor with my 100lb mastiff dane to help put him at ease. I've appreciated all recommendations on treatment and honesty around risk levels, needs and expenses. They have great deals and rebates for long term medications like flea control and heartworm which help save money over time. Especially with a big dog and weight dosages! This is the level of care and cooperation I expect from such a service and I've had pretty standard pet needs. No emergencies, thankfully, so I wouldn't say I've been blown away or they've gone above and beyond but they definitely have my stamp of approval and in the event that my situation presented an opportunity for them to go above and beyond, I wouldn't be surprised if they really wowed me. Try em out!

I am so thankful to have come to NW Neighborhood for my dog Lily. The quality of care is excellent, the facilities are welcoming and clean, and the hours are wonderfully convenient. But here's the real reason to go; the staff. Never have I encountered such an incredible group of caring, knowledgeable, kind, patient and professional people. These folks are genuinely enthused to be there, and they are friendly and compassionate to four-legged and two-legged creatures alike. Frankly, I wish they offered human care as well - they knock the pants off any doctor's office I've attended. I am very happy to have found this place and Dr. Prull, and I know we'll be NW Neighborhood clients for many years ahead.

The team at NW Neighborhood Veterinary Hospital is a stellar group of professionals who make you feel that your pet is loved. We moved our dogs from our previous vet of 30 years after we went to Dr. Prull for a second opinion. The whole staff has been wonderful and one of our dogs is not the easiest guy to warm up to new people. We really feel that the staff there steer us in the right direction and partner with us on the care of both of our dogs. Cannot speak highly enough of them.