I have great service most of the years that I have been coming here. There are on occasions that people can get frustrated and scared and not here everything someone is saying, however, the staff at Overlook Veterinary Hospital has been a great help. I have had some not so good times here too, It happens. However, they can only treat what you tell them. Just like your regular doctor. And waiting to long to bring them in doesn't help either. Then there is a major host of symptoms that cannot be explained until they are doing blood work and everything else under the sun. Wellness check ups save you a lot of money and time and heartache.

We've been using this clinic recently after our old fav was taken over by a big chain. The care is very personal but a bit slow. Both factors are from the same cause, the clinic is very small, only one Doctor. I notice that appts can take awhile to get in but that comes from the personal care received. We even received a followup call on one of our pups, inquiring how she was doing. Now THAT is personal care. Prices seem reasonable.

Dr. Scott is awesome been going to see her with both of my dog's for almost a decade. Staff is awesome too like having an extended family all ways there when we need them. Thanks for everything!

I have been a customer there for a couple of years and have taken two of my dogs there for exams and the basics. I now have a male kitten who appears to have a UTI. After a little research the net says that a UTI can kill a cat if not treated quickly. Realizing that it is a few days until payday (tuesday-friday) and I just had a few other expenses that were unexpected, I am broke until Friday. So I called my Vets office to ask if I could bring him up and have him treated and give a post dated check for Friday since I am a patient there. They quickly stated NO. I could see it if I was some random unheard of patient from out of town, but I'm a patient that lives down the street. For a place to act like they care so much about the health of all animals, it sure seems that they first care about money before anything else. So I then called my old Vets office that is a little home town office and they said "NO PROBLEM, we just need to treat him right away" ! That is the Vets office that has once again earned my business and will keep it! Big fancy places that talk the talk are big and fancy because of the money they overcharge but they can never walk the walk. I'm sticking to the small places ! If you go there use caution, they try to sell everyone all kinds of meds and herbal stuff that your animals don't need!

We have been taking our cat to Overlook for almost 4 years for his annual exams and vaccinations. I felt like they cared about him, but we rarely brought him in except on those occasions. Over the past 1 - 2 years, there had been a population explosion of stray cats in our neighborhood and our cat has been getting in fights with all of the other cats around. He has had to go in a couple of times for abscessed wounds from fighting and once for a cyst. The staff at Overlook seems completely unorganized to the point that the last time we took him there, they FORGOT to give us his medicine when we picked him up after his wound had to be surgically opened! It isn't just this, but when I brought him in that day, they thought he was coming in for vaccinations although I told them when I made the appointment what was wrong with him. On the day of his checkup, again they tried to give him vaccinations although he was only supposed to be coming in for his post-surgical checkup. When we take him in, I feel like they are just trying to do whatever will raise the bill, which doesn't make me feel like they have our pet's or our best interest in mind. We are switching vets so that we no longer feel like our cat is just money to them.