This felt like I was walking into a car lot. We never felt so pushed or pressured to purchase their "plans" or do what they "recommended". We where told by our breeder that Intra Trac III was not really good for Mini Aussies and we told the Dr. at the Banfield Pet Hosptial to try non nasal. She argued and debated with us and made us feel like we had no idea what we where talking about. So feeling clue less we did as she advised. Well sure enough our breeder was correct our poor Aussie has had persistent couhing for months (just like she said would happen). So I do NOT RECOMMEND this place at all. Very infuriating actually.

I can't recommend this clinic because I was never told of the risk from the cat/dog rabies vaccination. I had a cat that died yesterday from cancer from the rabies vaccine she received at this clinic. I have since moved away and another Vet and my cat's oncologist both confirmed this malignant cancer was from the adjuvant (aluminum) in the vaccine for rabies. They told me there is a cat-only rabies vaccine that does not have this adjuvant and is much safer for cats. I was never informed of this by the Banfield staff. Nearly a year ago I noticed a small bump on my cat's right rear hump where she was given her rabies vaccine. I instantly worried about cancer and brought her into the Banfield clinic to get checked out. I was told to not worry and that it was mostly likely a benign cyst. I insisted on an xray and was shown the xray and told there was nothing there. A couple of months later I brought my cat in to get her teeth cleaned and again voiced my concern about that bump because it was getting bigger. I was again told to not worry because it was likely just a benign cyst. I had the doctor on duty look at the xray from before and even took a new one. I was told to not worry about it as they saw nothing of importance. We moved out of state at that time and I found another Banfield clinic where we moved to. I brought my cat in and brought up the bump and my concern as it was getting larger. I was told that these benign cysts can leak making it seem like it is getting bigger, but to not worry. Five months later I brought her in for her next scheduled procedures as we were on the monthly wellness plan, and I was very worried because the bump was getting even larger and now there were two large bumps. A needle biopsy was finally done and the lab results came back negative for cancer. Not even a month later my cat could no longer sit down, was crying in pain and was barely eating. I brought her back to the Banfield clinic where a very kind and understanding doctor knew there was nothing they could do and referred us to a cancer clinic in Seattle. Four days later we were at the oncologist where we had a C-T scan done and surgery to get a representative sample of the tumor sent to their lab. It was confirmed that my cat had a malignant fibrosarcoma that had grown so large that it was now invading her tailbone and down into her sciatic nerve in her right rear leg causing terrible pain. Surgery was no longer an option and after about four more weeks my cat died. Both the oncologist and the final doctor asked if a biopsy had ever been done right away to confirm the mass, and I said that the Banfield in Tualatin doctors told me it was unnecessary and they didn't see any need to do one from the xrays they took. I can't say that if a representative biopsy had originally been done nearly a year ago when I first noticed the bump and brought her to the Tualatin Banfield that she would have survived, but everything I've read and doctors I've talked to said that if caught at that first early stage, aggressive surgery would have been possible and followed by radiation treatment, my cat very likely would be alive and well today. I will not recommend any Banfield clinic to anyone because even though my cat and I were treated kindly, we were never informed about the risks of the rabies vaccine nor the cat-only alternative available to us. I am also incredibly disappointed by the Tualatin Banfield's lack of immediate concern when I first brought the bump to their attention. I can't say if the xrays were read incorrectly, but their nonchalant attitude about the cancer that my cat had smells of incompetence and a lack of professionalism. I lived and learned, but my cat died for me to have learned and I don't want any other cat owner to suffer the horrible pain and loss I have. Cat owners beware the Banfield!

We have a 5 year old Chocolate Lab and 3 cats! We have Dr. Seacrest as our pets' doctor and we like her very much. However, we have also been helped by other vets at this location and our experiences have all been positive. We left our previous vet because their prices just got higher and higher. Now with our pets on the Wellness plan most of their healthcare is a fixed cost for us. That really helps our family budget. The staff clearly enjoy and care about animals. We have made this location our vet because of the good care and concern offered by all the staff here. The hours are great with weekend hours helping to avoid costly emergency vet services. I highly recommend the Wellness Plan as a cost effective way to keep your pets healthy.

We use them for out two dogs. We have the wellness plan and it works well for us. We always feel like they are getting good care here. Doctor Kortica was the best vet we had ever had but unfortunately, he has left to start his own practice elsewhere. Time will tell how the new vets will be.

Vets are inexperienced and do not know how to communicate with customers. Although there is one great Vet. Doctor Kortica is the best Vet at the Tualitan Banfield.