Never take your dog for grooming at this place. I took my dog here for a grooming and before I did. asked everyone at this place how the groomers were. and they all said that they just got a guy from Salem in and he was one of the best for Bichon's. I took there word for it. I got a phone call from this guy. sorry! can't remember his name. he called me to say that he was knotted and needed to cut him a little bit shorter. I was really surprised that he said he was knotted because I brush my dog every day. I went to pick him up and he was cut down to the skin. I was so angry! with this guy. and when I got home I thought about it more. and decided to call and talk to the own because I felt that I should NOT have been charged for what he did. my dog was NOT knotted to be cut down to the skin. when I called to talk to the owner. I was told that he was busy and he'd call me when he had a chance. we'll! days went by and know call. I kept calling back and still no call. then when I called again. I was told that I wasn't getting my money back. and the owner never did get back to me. I'd NEVER! take my dog back there for grooming. .

The employees give great customer service, and make you feel like you are important to them. They did a great job when our dog went into cardiac arrest and passed away.

I used to really like this vet - close and felt trustworthy. Then I got a vet who, I felt, was only in it for the money. She told me I needed every vaccination out there and had to have this and that...etc. My pup is 2 years old and after talking to others in the business, I found out she scammed me. All she wanted was to make money! I am would recommend only to come here if you have spare time, even if you are the first appointment of the day and get there 5 mins early, they still see you late. Oh and be careful, they have cats wondering around freely - so hold you dog tight.

This is by far the best vet iv ever been to.I have been to multipul vet clinics in the past 3 years, and never been so satisfied with one so much to think to return to one untill now. First of all I was more than pleased with the secretaries. They were very polite when I called on the phone and when I got there they made me feel at ease. When the doctor saw my cat the first time, my cat had an abcess infection that was in need of immediate attention. I had many other concerns I mentioned to the doctor, He was able to fit everything my cat needed in on my budget, without sacrificing the quality or care. Then I was running late to pick up my cat and out of the kindness of her heart the secretary waited for me to pick up my cat. I would of been devistated if my cat had to spend the night alone w/o me. I am happy now knowing I have one vet I will schedual all my cats regular visits with this one clinic, and my cat will recieve the best medical attention. -Katherine, Aurora, OR

THIS IS WORTH THE TIME TO READ A year ago on a Sunday evening in Feb while at my Mothers birthday party my Great Dane (only 3 months old) came running up the outside deck to my calls. Her hind leg slipped in mid run and the momentum was enough to snap her leg in a horrible spot. The cries from my baby girl were horrible she wouldnt stop. I was scared and Knowing it was evening time and a Sunday to boot I began to call the closest emergency clinics in the area. One was NW veterinary emergency animal hospital.........I only have bad things to say in reguard to there response....they had no compassion, and just plain didnt care and told me that unless I had a full ammount of money for a surgury (that most likely would be required) that they wouldnt see me. Then I called VCA Southeast..........here again it was as though i was annoying them by my call. They seemed rushed and i felt as though I was interupting their buisy day...I was told that due to money issues (basically i couldnt afford 5000 dollars) that it might be best to cut my dogs leg off and besides she can still be happy and its cheaper..........YEAH RIGHT!!!! NOT. I ended up callin Tualitin emergency animal hospital.........THEY WERE WONDERFUL!!! They told me up front that it would be expensive but they would work with me and that they could stabalize her but they didnt have the facilities to do the surgury. They could help...... MONDAY MORNING came and they had called around for me in search of someone who would be willing to work with my finacial situation and get my girl the care she needed so she wouldnt be without her leg. They found Dr. Patrick Paradis. He was honest about the cost and outcome. He was also caring and understanding. He helped me aply for credit and with the down I got from the credit he then let me make weekly payments. My Girl is healthy, Happy, AND RUNNING ON ALL FOUR PAWS TODAY!!! I recomend this place and still drive the hour long distance for all my dogs care through him. The staff and the environment, the great service and my sweet girls happiness is worth the world to me...So in response to the review about nickle and diming you....yes they do charge a bit more but honestly would you take your child to a half rate hospital because it cost you less? Would you take the chance on your childs life your pets life to save a nickle or a dime.............I KNOW I WOULDNT!!! THANK YOU DR. PARADIS....THANK YOU EVERYONE AT WOODBURN PET HOSPITAL FOR SAVING MY GIRLS LIFE AND MY HAPPINESS.