After being unhappy with my previous VET in Northampton (for VERY good reasons), it took me 6 mos to get around to research, get all my records together & schedule appt for my 2 chocolate labs. Many of my neighbors recommended this vet as did the Affordable Pet Center in Northampton (I highly recommend them as well). Their shots were coming due, and I wanted a 2nd opinion on a growth on my older (age 13.5) lab, which I had X-rayed, but was reluctant to do surgery. It suddenly became seemingly urgent, I was able to up the appt. To make matters worse, my younger lab (almost 11) suddenly got very lethargically sick, & my appt. was able to be upped again, for both labs. We were new patients, not existing, and were treated with utmost respect, professionalism, and love in a critical, sensitive situation. They were most accommodating, the facility was very clean, wait time was minimal, even when inside exam room, very detailed efficient scheduling. ALL the gals at desk, technicians AND my DR very knowledgeable, customer service oriented, on a canine AND human level. They were patient, prompt to assist with whatever I needed, took their time to thoroughly explain procedures & options and followed-up. We are still working on pet health issues- my total faith and trust is with ABE Vet Hosp.

Do not go here. They put my dog on medication that another vet said that he doesn't need. And they didn't put him on the right dosage of it for his weight, so it wouldn't have even been effective. They are in it for the money. It used to be a good place before it was bought out. I was horrified to hear that my pet has been on medication for years that was not necessary, and expensive!