If you are going in for a routine visit for shots than this vet is efficient otherwise find someone else. I took my pets there for several years and since I never had any emergencies I was satisfied with the level of care. However, when I found a tumor on my 8 year old cat's belly I received very little emotional support from Syken. He was no available for massive blood loss from the surgery he did to remove it, nor was he clear about what it was or what to expect (and yes i know cancer is unpredictable). when I called in about my cat bleeding profusely from a gaping hole in the top of the stitches I was treated as if I did not know the difference between A LOT of blood and standard oozing. On top of that when the cat continued to bleed the doctor offered no suggestions of alternatives to keeping the wound closed or to keep the cat from bleeding out.. he had to be caged and left to bleed out on towels. When it finally came to the end I was ACCOSTED by the gentlemen working the front desk to fill out PAPERWORK while holding my dying cat! So like said, if it's routine you are fine.. if it is emergency or death.. find a vet with a heart...

Everyone at the Pennell Veterinary Clinic is wonderful. They treated our kitten with care as if he were one of their own. Dr. Syken takes the time to listen to your concerns and has great "bed side manners" with your pet! We will continue to go there and will definitely recommend him to everyone.