I have been to this facility 5 times with my new puppy. Twice with problems and 3 times for routine visits. I have only had my new puppy for 4 months! Dr Layne is who we saw. I feel she does truely like animals and the staff has been polite however there are more negatives than positives at this facility. I dont feel that she has had through physical exams during her visits as one of her problems had early symptoms that went unnoticed during her routine exams.This resuted in me making yet another visit. I DEFINATELY feel as though they try to get you to make as many visits there as they possibly can! We all know what that means for them. in addition they over diagnose and make mountains out of mole hills. They will have you paying hand over fist for many unneccesary tests and visits. The wait times in the exam room on two occasions have been horrendous! I have literally waited to be discharged with my dog after the exam for over 1/2 hour. For these reasons I will not be staying with this group for the care of my two dogs.

they are very good with animals but they do things without asking you first and then your bill gets tripled. communication is lacking with the staff but the Doctors are fast to call with updates. Dr. Ramsey is A+

I love the staff at VCA! Everyone is super nice and they take such good care of my cat! I would not dream of going any place else.

You;ll pay thru the roof at this place!! I called them 10 min after leaving the their office not to run blood work on my dieing cat...still got a bill for $277!! no one to talk to at this place...theyre all rude!!! they wanted $1220 to see whats wrong with my cat!! They are out of their minds!!! GET READY TO LAY OUT A LOT OF $$$$$$$$$

We have nothing but praise for the doctors, technicians, assistants, receptionists, and billing. They are warm and friendly and make your pet feel loved. Their prices are comparable to other vets. We are on a fixed income and they always work with us on a payment plan. The facility is bright and cheery and very clean. The doctors care is impeccable. If people have a problem with prices and like the "cheaper" vets, remember, you get what you pay for. I don't feel VCA is over priced at all, same fees we had to pay in NY and NJ. and VCA is a lot cleaner and friendlier.