While generally satisfied with the office, I ultimately was forced to leave due to the office's ridiculous policy of naming an animal's owner. My ex-wife was listed as my dog's owner in the office records simply because she was the first person to bring the dog to the clinic. After taking the dog to multiple visits after the divorce and requesting each time that my name be updated as the owner of the dog on record, I was faced with ridiculous stubbornness from the staff. I was told that I would need to provide evidence that I was the owner. I tried being reasonable and explained that the dog was not part of the divorce agreement, and that I was obviously the one taking care of the animal as I was responding to an appointment post card that the office had mailed to my house. I then pointed out that if I just brought the animal in as a new client, they would not ask any questions. This went all the way up to Dr. Cline herself, and it took a letter from my ex-wife to even get the records released for the animal. Outside of that ridiculous interaction, the office hours are very limited. If you are looking for routine visits and do not ever plan on something bad happening to your animal, then they are fine, but heaven's forbid that your animal gets sick, because they have no after hours availability. I can not tell you how many times I had to go to other vet clinics due to emergencies over the years.

We just adopted a stray cat and took her to Riverside Veterinary Clinic to get a physical and maybe spayed because we did not know anything about her. They told us that she needed to be spayed, and then had us pay $300 for it. When they went to perform the surgery, they realized that she did not need it. Even though they made the error of inaccurate testing, they still made us pay for a surgery that never happened. Horrible clinic. Instead, go to the Humane Society, which actually cares for the animals rather than money.

The staff was friendly enough, and the facility wasn't bad, but I didn't feel like any attention was given to my animals. I've been taking my Golden there since he was 3 months old, and I took my cat there once when he was 1. Almost every time (expect for his first vet visit ever), it's routine checks, and then their out. Several times they didn't even tell me anything about my animals, just gave a shot (no idea what, all of a sudden a needle was in my dog) and sent me off. Being my first dog and cat, I would have loved even a comment saying that they look healthy, coat looks good, their at a good weight. Got the job done I suppose, but I felt like my animals were more a number there than a patient.