Just moved back to the area and based my vet decision off online reviews.. and I am thrilled! The Ft. Washington Vet was even better than my vet in California and I loved my vet there. For once, I didn't mind paying the exam fee because Dr. Dale came in and spent a lot of time with me and my puppy. My pup is leery of strangers and Dr. Dale approached him slowly, spent some time petting him, talking to him and getting him to do some tricks before he began the very thorough exam. It was the most time any actual Vet (the doctor, not vet tech) had ever spent with my puppy. The women at the front desk have always been very friendly: from the 1st phone call, to walking in the door, to calling me when I forgot something. They even have a professional dog trainer on staff!