Before we even had a dog, we called this practice to ask for help with a wild animal that needed rescuing. No money was exchanged, they just offered advice because they are good people. So naturally I chose them sixteen years ago when we adopted a puppy. EVERYONE at this practice has been stellar. But then about 9 years ago, I think they kicked into above-and-beyond mode when my dog was in a horrific accident, attacked by another dog. I know that they researched a lot to come up with a plan to heal my dog. Two days ago, she passed, but she was a health happy dog right up to the end. When a sixteen year old dog can still run and play, that is saying a lot. I feel like she (and our family) got a nine year bonus because of AH of DC. In sixteen years of service, there were certainly mistakes made and times that I waited because everyone at this practice is human. THAT is why we go there.

I have been taking my pets to this office for over twenty years. They provide great service and care to pets. If you have an emergency they can always be reached. The staff is kind and caring. In the event you lose a pet they will take care of all the arrangements. I wouldn't think of taking my pets anywhere else to get medical exams and shots when needed.

Up until a year ago I thought the world of this place. In June my Gracie broke her leg but before that horrific day we took her back three times prior to that breakage and had x-ray after x-ray to see why her front leg looked like it did. Each time Dr. Balmer would tell us that she could not confirm that it was osteosarma and would send us home with predisone and tramadol. Not once did they tell us to take her to get a ct scan of her chest and lungs. Finally in June on a Saturday of this year she broke her leg and we waited through the weekened giving her pain medications. Finally, Monday came and we took her in for what we thought was going to be a surgery for her leg. The surgeon, who was not an orthopedic surgeon would not do the surgery and sent us down to Metropolitan near Philadelphia. The bottom line is we had her leg amputated about a week after the break and Tuesday of this week we had to put our precious Grace to sleep. This is my advice to anyone who goes there just ask all the questions you can and if you don't feel comfortable with the answers and the diagnosis, look it up on the internet and there is a wonderful place in Rye - Animal Hospital of Rye who has the equipment necessary for these types of diagnosis. I regret every day of my life that I listened to them. I now have transferred my records to another vet. Good luck to all.

I'm sitting here now and they are telling me the shot that they just gave my dog I heft to pay for but When we were here a month ago I paid almost 300$ and was under the impression his shot were paid but I guess they were not so make sure u are clear on what u are getting now I'm stuck with a 90 something $ Bill

We love Dr. Bob and the team. The care is outstanding, and the staff really cares about our two cats. We have been taking them here for almost two years and have a only been thrilled. The people at the front know us when we come in and our kitties get loved up right away. THE BEST!!!