I cannot express my love for this group enough. I have been going here for about 12 years, ever since I got my first dog. They took care of him his entire life, and now my two new pups are under their care. I don't know how many people can say that each doctor in an entire practice is ethical, kind, and entirely competent- I can put my trust in each doctor. They have never rushed me, and I am one to ask a ton of questions. They treat your pet like he is a king- they fuss and fawn over him and comfort the pet when he is scared. The entire staff is enthusiastic and respectful too. I just have one question- why can't I find doctors for ME like this!! I cannot recommend them highly enough.

We have had nothing but wonderful experiences here. The vets we've seen have been thorough, thoughtful, and always treated us as equal participants in our animals' care. Dr. Matthew has never rushed an exam, has always followed up with us even late in the evening after the clinic had closed. He and Renee were very kind when we had to put our little Warfy down last week. We also see Dr. Stake (we are a multi-cat family) and he too had shown great care and understanding.

My experience with Capitol Area Animal Medical center has been nothing but positive and I hope those leaving poor reviews are not doing so based solely on a news story. I recently had major dental work and a neuter performed on an older dog. When I dropped him off I was asked to leave a deposit. I have been a client for years, have always paid my bills, but I was still asked for a deposit because it is the hospital's policy. I can only guess (since I wasn't there) that this is the point at which the hospital refused service to the woman in the story, when she was not able/willing to produce a deposit prior to treatment. When I was previously employed by an animal hospital, it was fairly common for people to bring in "Fluffy" in the midst of a medical emergency. They would swear they had the money and were more than willing/able to pay anything as long as "Fluffy" could be healed. But when I would call them the next day to inform them that their beloved pet was alive and well and to discuss payment, they were always less than eager to pick up the animal. When I called later in the week to say "Fluffy" was still there and ready to be picked up, I almost never reached anyone. And finally, after a month of caring for "Fluffy" at a place that was business and not an animal shelter, I would send a letter saying the animal would be sent to the shelter and collection proceedings initiated if I didn't not hear from anyone. 99% of the time I never heard from anyone. The beloved pet that needed saved at any cost was abandoned due to money and it fell to the hospital to find a home for "Fluffy" and find a way to get paid for saving the animal. Awful. I imagine this is why the assurance that someone has the money to pay is not enough. After you have been told by a "Fluffy's" family that you can "go ahead and put him to sleep, we bought a new kitten because it was cheaper", you start to see where the hospital is coming from.

They refused to see a dog that got hit by a car in Harrisburg City. When they walked in The vet said, they couldn't see or look at the dog because they didn't have the money. The people said, they did have the money and the vet still refused. So they had to go to another animal hospital many miles away and the vet there look at the dog and the dog was bleeding inside the chest so the dog had to be put down. So don't go to this animal hospital because they will let your dog and other pets DIE!!!!

We recently switched from another local vet. Being able to compare the two, Cap Area Vet is considerably better. Dr. Matthew was extremely thorough during the initial exam and gave me his undivided attention despite it being a busy night there. He has been helping us work through our dog having seizures and has gone out of his way to check in with me every few weeks on the phone, rather than having us continually come in just to make some extra $$. So far i have been very happy with their care, and plan this being a long term relationship. Seizure free for two months!