My dog has never been so at ease at the vet. The staff all sat down on the floor with me and her to make her comfortable while we looked for the bump we recently found on her belly. She even took treats, which has never happened at any other vet b/c she doesn't like to eat when stressed. I could tell they love animals, and so could my dog. Coming from a vet across town with a fancier waiting room, and difficulty scheduling, this place is a breeze. I'm thankful they're in the neighborhood.
This clinic has a moderate 4 star rating with multiple 1 star reviews, but we gave them the benefit of the doubt. Let me just preface this by saying that neither I nor my girlfriend have ever been treated so contemptuously and inconsiderately. We both work full-time and my girlfriend scheduled (what would have been) our first vet visit with our new puppy on Christmas Eve, since that is the only time we had available. Due to Holiday traffic we were running late, and we called to inform them of this 20-25 minutes prior to our appointment time. The receptionist assured as that it was fine. Again, while in traffic we had a communication that we were delayed and they reassured us once more that we could still be seen. Upon arrival we were shocked to find the doors locked and a sign posted saying they were closed. When the receptionist came to the door her attitude was extremely rude and contemptuous. She informed us that the vet had already left and that we wouldn't be seen. She didn't apologize and didn't care in the slightest that we drove over an hour for our young puppy to have her first vet visit! If she had informed us that we couldn't be seen past a certain time we wouldn't have bothered continuing the drive out there, and would have rescheduled. This business obviously doesn't know how to treat customers. My girlfriend and I run a business and could never imagine treating our customers as rudely as we were treated. There have been several times where our customers have arrived late to appointments due to uncontrollable things, such as traffic, family emergencies, etc. We expected this vet to hold the same standard of customer service that we practice at our business, but sadly they don't know the first thing about it. Obviously this vet and the employees at Greenfield Veterinary Hospital care more about themselves than their customers or their patients.
I've been going to Greenfield Vet for years and I love Dr. Winnie. We keep going because Dr. Winnie is so great. I love his explanations. He gives enough information without overwhelming me and is very clear about when his recommendation is based on pure science/research and when it is is personal opinion based on his years of experience. I trust his mastery of the technical science and his opinions. He is incredibly thoughtful. He never pressures us to spend money unnecessarily. He was great when we had to put our dog to sleep. He spent time talking with us about quality of life and what was happening with her. The facility is not swanky and overall I think the clinic would benefit from a better office manager (following up when meds are ready for pickup, etc.) but the care is great and prices affordable.
Very friendly and they explained everything to us before they did it. I definitely recommend them!
We brought our new kitten to the Greentree Animal Clinic and were not only disrespected by the Staff but our animal was given poor care as well. First we waited in the waiting room while the staff stood around gossiping about other Co-workers. Then when we are called to the exam room the Veterinary Assistant acts as if our kitten is some disgusting creature that she can barely stand to touch. When the vet comes in he can not even administer a shot correctly, double piercing through my cat. Then we got the bill which was outrageous compared to any other veterinary clinic around. My advice is to look around before choosing Greentree Animal Clinic unless you want the worst treatment possible for you and your pet.
Name | Address | Facility | Today's Hours | Rating | ||
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Vet to Pet | Pittsburgh | Vets | Not Available |
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Ruble David DVM | Pittsburgh | Vets | Not Available |
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Point Breeze Veterinary Clinic: Simard Caroline DVM | 415 Gettysburg Street | Vets | Not Available |
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Point 2 for Health Pets | 415 Gettysburg Street | Vets | 02:00 PM - 04:00 PM |
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Point Breeze Veterinary Clinic | 6742 Reynolds Street | Vets | 09:00 AM - 07:00 PM |
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Point Breeze Veterinary Clinic: Gerson Lawrence DVM | 6742 Reynolds Street | Vets | Not Available |
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Point Breeze Veterinary Clinic: Schroth Christie DVM | 6742 Reynolds Street | Vets | Not Available |
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Point Breeze Veterinary Clinic: Mathias Linda DVM | 6742 Reynolds Street | Vets | Not Available |
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Point Breeze Veterinary Clinic: Berger Stephanie DVM | 6742 Reynolds Street | Vets | Not Available |
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Cat Clinic and Hospital | 5170 Liberty Avenue | Vets | Not Available |
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