If i could give this place no stars i would... i have a friend that works for Banfield she was over my house when my dog fell violently ill. She suggested to go to Banfield and told me how excellent they were, Well sadly i took her advice. You guys claim to welcome walk ins well your very rude receptionist informed me while my dog was coughing up bile all over the floor that they do not take walk ins and that the website is wrong and there was nothing they could do ( let me mind you it was 2 o'clock and completely empty both rooms were open) She reused my dog help and said she could squeeze me in on Tuesday. Well long story short my dog is currently under going emergency surgery with a vet that wasn't "to busy" for him, and i will NEVER go to nor recommend/allow any of my family/friends. Its sad because i was excited especially after i heard about the wellness plans to make you guys my new vet... But after today i wouldn't take a 12 cent fish to you.

THIS PLACE SUCKS I TOOK MY CAT AND HE DIED I TOOK MY DOG AND IT DIED A MONTH LATER... THEY ARE VERY EXPENSIVE AND DONT HELP AT ALL... THEY ARE IN THERE FOR THE MONEY NOT FOR THE HELP...BUT THAT GOES TO ANY PLACE NO BODY HERE IS TO HELP THE ANIMALS ITS ALL FOR THE MONEY. THANK YOU ENOUGH SAID.

I absolutely love everything Banfield in Springfield has to offer! As the owner of PAWSITIVE OUTCOMES Animal Rescue, I have used many other veterinarians prior to Banfield and none of them compare!! Dr. Mule truly cares for each animal as if it were his own and his staff is very friendly and helpful!! The rates are very affordable and the service is outstanding!! Keep up the fabulous work!