I love this place they are so good with animals even though they put my cat to sleep they are amazing and if anyone doesnt think so keep it to yourselfs cause this place rocks :-)

8/8/2014 BEWARE!!! One star because my dog was still alive when I picked her up. Very poor kennel experience. No record of when or how much my dog had been fed. Dropped a NEW full bag of dog food and ONLY upon pick-up was told that they never return uneaten food.... this was news to me. They were unclear whether kennel price was by dog weight (my dog was 8 lbs) or fixed price by the day. The excuse was that the receptionist/tech (???) had only been there for a month. $30/day for non-hospital an NO ADDITIONAL SERVICES is exorbitant- highway robbery.

DO NOT TAKE YOUR PETS HERE. This place is horrible. Went in once to get my cat nails clipped. First, the vet tech came out in a rush, grabbed my cats carrier and while rushing to get to the back with her banged her carrier against the door. Next thing I hear were blood curling screeches from a cat who I couldn't have ever imagined was mine! When my cat came out she was was so scared I've never seen her this way. When I asked if that was her the tech said yep and quickly dismissed me as I swiped my card. When i got home I saw blood all over the crate, and my cat. Two of her toes were bleeding profusely and she was limping! I went back to that hell hole and guess what? The tech was sleeping at the from desk!! I demanded to speak to the owner which apparently is one of the vets there. What an old hag she was. She rolled her eyes and said they've been doing this for twenty years blah blah blah but she too seemed like she couldn't care less. Never will I bring another animal here again. These people do not care about animals, just a bunch of nasty pricks.

My latest experience at Springfield Animal Hospital was not a pleasant one. I've been going there for 10 years and lately the service has gone down hill. The receptionist (male) at the front desk has absolutely no concept of customer service. I took my dog in for boarding a couple of weeks ago and after making the reservation he quoted me a rate that was twice as much as I've paid in the past. When I questioned the rate he informed me that because I'm not a regular customer there is a special rate which includes a physical checkup for my dog. I informed him that my dog's last visit was 4 months ago and at the time of the visit he received all of his shots and was also given a full check up. I tried asking him a few questions but each time I was interrupted by him and he absolutely refused to allow me the opportunity to ask the questions. He then started yelling on the phone telling me "those are the prices, take it or leave it", he then abruptly hung up the phone on me. This was not the first time that he's been a total idiot. It's their loss, my dog now has a new home for his health care and boarding needs, its Hickory Veterinary Hospital and Hickory Pet Inn in Plymouth Meeting. The facilities are extremely clear, neat, well kept, and the staff is courteous, friendly, and professional. Upon walking into the facilities your mind will be at ease as to the care of your pet. If you love your pet RUN AWAY from Springfield Animal Hospital and find comfort, peace of mind, and LOVE. at Hickory.

I have 5 cats and also help out with animal rescue, so I make very frequent visits to the vet. The staff at SAH are the best. They take great care of my animals and of the strays that I bring in. The rates are fair and the service is very personal. It is easy to tell when someone is working in the field just for money or whether they truly love animals. I will definitely continue to be a loyal customer.