First off, I'd like to say I was really excited about my dogs going to this vet (well as excited as you can be for that sort of thing) because of all of the wonderful reviews it has. I scheduled my Maltese to have his teeth cleaned close to a month in advance because I do not have the luxury in my career of being able to bring him to the first available appointment. When I made the appointment, I was told that I could drop him off around 8 and I could pick him up later that day. The Dr. was going to talk to me about the procedure at this time. I was told I would receive a phone call a day or two prior to the procedure to go over any special instructions. Fast forward to 4:45 the night before the procedure when I got off work. I still hadn’t received a phone call so I called to verify they still had my dog on the schedule. The receptionist told me she had tried calling but must have had the wrong number. That may be true so I can't up-rate or down-rate the vet for this. However, she then informs me that I would have to bring my dog in at 9:00 for a 20-30 minute consultation that I would need to be present for before they could do any procedure on my dog. I asked the lady if there was a mistake because I was told I could drop him off at 8. She informed me that the drop-off time was indeed 8-830, but I needed to come at 9. The pre-consultation part is completely understandable. However, I was going to drop my dog off at 8 and my wife was going to leave work early to pick him up. I informed the receptionist that I couldn't make it at 9. I had already made specific plans during this time and couldn't change them. They didn't even offer to try and make that date work. The best they could do is schedule a different date. However, as I said at the beginning of this long-winded rant, I don't have the luxury of picking the next available date because of my work schedule. All in all I may have missed out on the best Veterinarian in Charleston. However, it’s not very professional to tell someone they can drop their animals off at 8 when in reality, they scheduled an appointment that required one of the owners be present 1 1/2 hours after the time they initially said to be there at. Ultimately, my not going there probably makes less than 1% difference in their pockets and that's probably why they didn't make much of an effort to keep my business.

Both Hank (cat) and Ralphie(dog) love the vet. They always answer my questions and are so very sweet.

My 5 year old lab has had skin issues since we got him from a rescue group. I have had 4 different vets who tried everything possible. In January of this year I switched to West Ashley vet and had an appointment with Dr. Irvin. He had Sawyer tested and found he needed Thyroid pills. Sawyer has been taking them since January and has improved each month. He is happier and his quality of life has greatly improved. I recommend West Ashley Vet at every opportunity! Tony

The staff and doctors have always been caring, polite and helpful both on the phone and in the office. The facility is modern and clean. Wait times or getting in for an appointment have never been an issue. Definitely recommend!

I have been using the West Ashley Clinic's vets for over 15 years and I love them! They have always gone above and beyond to take care of my pets and always call to follow up if needed. They really care about my animals. I love the staff too!