First time boarding my dog at this place. Dropped her off on a Friday morning and everyone there was friendly. The following Tuesday, I called to check on her and they advised that she was doing fine. I picked her up the next day and when they brought her out, I immediately saw that she had lost a lot of weight and her eyes looked really sunken. She barely responded to me. When they returned the food I had brought, there was hardly any gone....this is a 70 lb dog! We got home and realized that she was extremely dehydrated. Even her hind legs were not functioning like they should...she barely had the strength to get up on the sofa. It took a couple days to get fluids in her and get her eating and finally she returned to normal. Cross Roads should have recognized that she was badly dehydrated and given her an IV. If she was not eating, why didn't they let me know? I was very mad about the condition of my dog when I got her, now that I have gotten over it, I wanted to post this review so that others won't have to go through what I did.

Worst experiences (about a years worth, maybe 6 visits) ever. The doctor is rude, interrupts, condescending and patronizing. This location is heavily driven by sponsorship, trying to push poorly rated brands of food. We were told we did not have PhDs in nutrition and we should not be questioning the experts. (We spent weeks researching brands of food for our dog and their ingredients, I do not have a PhD but I am not ignorant on this topic). This was the last visit and what really pushed us to find a new vet. Money is trivial IF they are good however the last visit crossed the line. With that said, they will try and bully you into several test for all sorts of random issues. We NEVER went with out the bill exceeding 500 dollars. There is no such thing as a check up here, not with out an extensive bill. For the record however they were nice to my dog, that I observed... But horrible with EVERYTHING else.

When I first moved here in 2002, I started to take my cockerspaniel to Crossroads Pet Pros,for his check ups and grooming. He was always a very happy dog, playful, friendly and loved to get baths and NEVER agressive. After the 3rd time that I took him there, he was totally different. He was aggressive and hated clippers, scissors, and baths. When I tried to take him into their building for the 4th visit, he started freaking out and pulling his leash away from the building. I have no proof, but I believe the groomers there were overly aggressive and uncaring with him. He has never been the same and it pains me to know that there are people in this field that don't really care about other people's pets. Mistreating my baby was the worst nightmare he has ever had. I will do anything I can to keep people from taking their pets there. The groomers there DO NOT CARE!!!!

Great!!! I have been taking my dog the Crossroads for 4 years. She enjoys interactive daycare and boarding. We board most major holidays. She gets her vet work done while boarding and a bath. She always smells great. How wonderful it is to have everything done at once. I would recommend them to everyone.