We took our kitty in yesterday and found out that she had advanced stage cancer and it was not curable. The staff, and Dr. Parker was so heartfelt and respectful. We are planning on taking all of our animals here from now on for care. Top of the line equipment, clean facilities, and respectful people. What more can you ask for? We had to get our kitty put down and the office surprised us with a clay footprint of my cat in the shape of a heart with her name engraved on it I am currently crying like a little baby just looking at it and feeling her little paw print imprints. Again on a scale of 1 to 10, 10 !!!

Although the vets know what they are doing, the clinic is very poorly run and most of the front desk staff don't care about whether your pets live or die. At least that has been my experience. I had a very sick cat that had to go to the vet twice a week for fluids. They always made me wait 1-3 hours even when I had an appointment (yes, I often lost half a day from work, twice a week). The final straw was when I made a Saturday appointment (instead of my normal Friday appointment). I told them I wouldn't be able to stay more than 30 min and they promised to have me out on time so I could get to work. However, when I arrived for the appointment, I was told "Saturdays are for walk-ins only" and was basically called a liar when I said I had an appointment. They said I'd have to wait at least 45 min to get in. When I explained I couldn't and that the cat would probably die if he didn't get fluids that day, I was told "sorry" in a voice that let me know she couldn't care less. If you love your pets, take them somewhere else!

I really, really like Dr. Warlick. However, the office staff is running off good customers. They gave me the wrong meds for my dog THREE TIMES. I called for a quote to have my cat spayed but when I went to pick her up the cost had increased by $142.00. No extras, I was told I was quoted wrong. We have four pets and have been going here for years. Don't know what has happened to the office staff. They just do not act like they care. The tech said she would share our concerns with the doctor and I would have thought he would call. He did not. Very disappointed.

My dogs got a hold of a kitten and it has hurt bad did not think it would live. Took it to Friends Veterinary Hospital they took care of the little guy sewed him up and it did not cost me a lot of money. Today the kitten is fine you could not tell anything happened to him at all.

The staff at Best Friends helped us through the death of our beloved dog. They were professional and caring throughout the whole ordeal. They performed state-of-the-art techniques, yet the cost was very reasonable. If it hadn't been for them, we would have never known what killed our dog. Dr. Warlick especially was a great help to us in our time of need. I cannot say enough good things about this clinic.