The worst vet experience of our lives. My husband and I took our 8 month lab in because we thought she may have an obstruction as she was vomiting one day and would not stop. We went two times before that and they did xrays (totally skipped typical diagnostic tests like blood work and a fecal exam) which showed nothing as she had not been eating very much for a few days leading up to the vomiting. The day we took her in she had vomited up 5 inch bone but she kept on vomiting so I started worrying she may have had something else in there or maybe was getting dehydrated. We did not take her to the regular vet because it was 10pm at night. Again, they did not run normal diagnostic tests (we had to force them to do a fecal but still not sure they did as it was not on our bill). Then they said that she might have an obstruction due to her xray in comparison to the xray and we needed to come back in for an ultrasound the next morning at 8am. We came back and to make a long story short the ultrasound technician was not even there and we got talked into surgery by Dr. Wood (she is very new there, so new her certification was not even on the wall) based on a statistic given to us that she was 90% sure that she had something in her stomach and we should not wait. So, we were scared and exhausted (even though my husband wanted to wait for the ultrasound technician but he would not be there until 1pm and Dr. Wood seemed so sure about her diagnosis) so we agreed to the surgery. They found nothing but swollen lymph nodes and a swollen small intestine so they started trying to validate/justify their misdiagnosis of the surgery by scaring us into thinking she had other things wrong with her like lymphoma, IBS, or severe food allergies. Her biopsies came back clear so I called the director of the center in Atlanta (it is a chain) and he said his team did nothing wrong and that he basically did not care. We were out a total of 2800 dollars because they did not run the basic first line tests (like bloodwork, fecal, and an ultrasound) before rushing her into surgery. Now I have a 8 month year old puppy with a HUGE incision wound/scar from her chest to pelvis for NO REASON and I might as well have thrown 2800 down the toilet. They also never called the days after the surgery to see how she was doing. They did call to justify their surgery and scare us to death about puppy lymphoma (which is so rare I could not find one vet who knew a dog that had it, it IS possible but VERY VERY rar). Needless to say we would never set foot back in this office. They already had one surgeon lose their license in the past for performing unnecessary surgeries so my feeling is they do not do good background checks their vets before hiring them (our technician was a student, lol) and they just hire vets who are good "sales people" that want to scare you into surgeries or drastic measures before basic tests are performed. They are also about triple the cost of another typical emergency clinic. I would say make sure you know the closest emergency clinic to you that is NOT them (they have four locations in Nashville as they are a national chain). so you have a game plan to avoid having to use them. I wish somebody had told me. They are only money driven and have TERRIBLE diagnostic skills. Oh, and one more note, our second opinions following up with my dogs care show she has neither IBS or food allergies. We feel so scammed.

Not all experiences can be the same for everyone, but for me, the staff at BluePearl Veterinary Partners in Franklin, TN is nothing less than miraculous. They saved the life of our Chihuahua. Our little dog was choking, he'd been struggling to get a breath when we arrived, then he stopped breathing. But he was saved. They restored his life and kept a close watch on the little guy to ensure that everything would be alright. Now he is back with us, alive and well. The medical field is not always fair. Not every life can be saved. But that night, the staff were nothing less than saviors. Thank you will never be enough...

ARE YOU F*ING KIDDING ME?!?! BluePearl Veterinary Partners in Brentwood has the ventilator that can help save our 1-year-old English Bulldog Gus, but is refusing to let Gus use their Mechanical Ventilator (only ventilator in Nashville) even though they have NO ONE onsite that knows how to use it, thus we cannot move Gus there. And our Specialist, who knows how to use it, is not allowed on-site to use the ventilator for Gus. BluePearl, you should be ashamed of yourself and all you SAY you stand for.

Ask for COSTs up front! Our dog has seizures about once a year and we took him in to make sure he was ok. We have used emergency vets before, but this clinic's cost are double what we have encountered! It was a real hardship on our family to have an almost $500 bill for just a urinalysis, CBC, catheter (in case he had a seizure while we were there) and a consult with the vet.

Our kitten has had chronic sinus and upper respiratory infections since we found her last May. We have already spent hundreds of dollars on treatment that hasn't worked. We asked for a referral and received one. We made the appointment with Blue Pearl and didn't really know what to expect. From the moment we walked in, we were impressed. The facility is clean, the staff is wonderful and these folks are top notch at what they do. We were given an estimate up front re: cost and told that if the cost was exceeded by 20% or more, they would call to discuss it. We were encouraged to review the estimate, ask questions and even offered a lesser alternative. Every time we called we spoke with a Doctor and we were encouraged to ask questions. When the Vet Tech walked in the exam room, she said "I'd like to hear from you all what's been going on.". We kept apologizing for being too long winded but she encouraged us to give us even the most minute details as that might make a difference. These people actually care and that means a lot. The hospital is owned and operated by the same veterinary staff who works there so there isn't a board of directors with no medical knowledge making decisions about the fate of your pet. Yes they're pricey but you get what you pay for. Not all veterinary clinics lavish pets with attention. These people do. They call your pet by name, they do their best to avoid unnecessary stress and they keep you in the loop on everything. If you aren't getting what you need elsewhere, go to Blue Pearl!