I wouldn't trust my beloved pet to anyone else. Our primary vet is Dr. Goorich and she is absolutely fantastic! If I could find a doctor that cared about my family as much as she does my pet, I would be thrilled! It is obvious she LOVES her job and she thrives at it! She is extremely thorough and always answers all of our questions. She never makes you feel rushed or like she has somewhere else to be (like most physicians). We have met all the vets and I would entrust my dog's care with all of them. The staff is professional and friendly and the facility is second to none. At Village Vet, you get what you pay for, EXCELLENT care for your pet.

I have seen each vet in the practice but one and the care I have received is excellent. Dr. Mays did surgery on both my dogs with wonderful results. Her skills are certainly about par. Dr. Goodrich is my primary vet and her care and concern for the animals is extraordinary. Not only is she kind but her knowledge and practice skills are remarkable.

I don't talk my personal pets there, because it is expensive, however, if you have the resources these are the best doctors you will find. I take my bosses dogs frequently for her, and I have always found Dr. Mayes, and the others, to be extremely knowledgeable, helpful, and kind. We've had several dogs who have fallen ill, and they've always taken the best care of them. Also, unlike many cheap vets that I have been to, the doctor's don't upsell. That could be because my boss has been a client for over 10 years. I was also recommended Dr. Lively by Dr. Sam at My Pets for my kitten who had an eye issue. Unfortunately, I never got to take him, because he went missing. I couldn't give a 5 star rating because I have found the staff to be snobby and blatantly rude several times. For the kind of money clients are shelling out, even if the payment is delayed (which was their "reasoning"), none of the staff should ever insult a client, or be disgruntled. On one ocassion, I was standing in the waiting room at closing time. I was shuffled off by one girl, and then the other began to huff about herself leaving. Finally, someone decided to help close the invoice, then the receptionist literally said an insulting comment about my boss. I was baffled. I didn't even know what to say. I stood there in silence. In the past 6 years of owning my own dogs and having been to several cheaper vets in the area, I have never had any of the staff at be so rude, or insult me, or overhear them talk down about a client. I have seen the doctors here give the receptionist a glare several times for their unprofessional behavior. In short, the staff has a few issues with customer service, but the doctor's are on key with hospitality, and knowledge. You pay more here, but you also get a lot more. These doctor's truely know their medicine, and I wouldn't recommend another vet if your pet has chronic issues.

We have been taking our dogs to Village Vet since we moved to the Knoxville area in 2007. Dr. Mays and Dr. Lively are the best vets that my husband and I have ever known. In addition to their incredible veterinary diagnostic skills, knowledge, compassion, and top of the line staff, they are personable and caring people to the animals AND their owners.

I can't say enough good things about Dr. Lively and the entire staff at Village Vet. I am a dentist and I know about quality medical care. The quality of care, the staff friendliness, and the honest, up-to-date, and knowledgeable veterinarians make Village Vet the best around. I reccommend them to anyone and everyone!