I have two dogs and two cats with this vet. I boarded my two cats over the winter holidays (Dec. 15 2014 to Jan. 5 2015) and I have to express my profound disappointment and concern with the cat boarding facilities . I dropped the cats off in a hurry in December and didn't get a chance to visit the facilities. When I picked them up in January I asked to see where they had been held. To my horror, I found out that the cats had spent the ENTIRE two weeks in small cages, deprived of any sort of exercise and direct sunlight. The cat room where they were looks like a disused boiler room with a small window that is high up on the wall and no space where they can be let out to play once in a while. I have boarded my cats at other facilities and they all had a space where the cats were left to roam for a few hours each day. Both cats looked depressed and smelled of urine because the cages are so small they are practically sitting in the litter box! I thought that boarding them with a veterinary hospital would guarantee that they would be well taken care of but I see that it is no such thing. Future cat boarding clients - please visit the facilities BEFORE you board and ask about the conditions of the boarding. Otherwise you will have depressed and reeking felines on your hands!

Last time my babies will ever go here again. It's not a good strategy to pretend to care, offer to help in any way, give bad advice that's costing me a fortune and when I ask for the help offered deny me. And then really don't end the call asking "is there anything else I can do for u?" WTF.. U HAVEN'T DONE ANYTHING FOR ME EXCEPT LOSE MY BUSINESS - and to make it worse, after I'd requested no more phone calls, a doctor phoned to to "defend" himself (his words) & actually started off by semi-chastizing me for posting on social media; however, he did change his attitude & become more polite when I explained I'm a comm consultant & social media strategist. The very worst part was that I felt he wouldn't take responsibility. I felt as if he was acting as if I'm searching for freebies & he kept referencing my last visit when they comped 2 services; however, that was comparing apples to oranges as last visit they made numerous mistakes & when you don't deliver the service requested that's what you do - you remove them from the bill. I was happy when I left, but he wouldn't keep bringing it up; and I tried to explain that visit had nothing to do with this one. He said I "verbally assualted" him on social media - umm, no. I didn't use ad hominen attacks; I did, in an admittedly hostile tone, review the facts of my experience. If he finds his actions embarrassing then perhaps changing how he deals with clients is a smart move. The oddest thing he did was tell me several times they often help people out in dire straits - I would add each time "just not me, that's comforting." This is very disappointing & the lifetime of $ they would have received from me surely outweighs the $78 boarding fee I was asking to be removed, They told me what to do at 1st visit, I did it & it didn;t work. A $20 can of bug spray would have solved the issue; however, I followed their advice and it cost me roughly $300. A shame. The receptionists were lovely & kind & made picking up my girls pleasant. I'd like to thank them both.

Made an appointment on Christmas Eve (only time they had available). After an hour of waiting no service. Just how I wanted to spend my Christmas Eve! Waste of time. Poor office logistics and management. Will NOT be going back.

These people gave me a great match to pets. My bad habits were offset by their trained addition. Lovely people. Great care. My dog is even named after Dr. Chuck Halford. Worth every penny!

This is My Memphis Vet! Everyone is so nice and highly educated. Thanks to the staff for all that you do for my family!