The staff at this clinic are both professional and caring. Sometimes vets are very detached from their patients because of what they often have to do. But despite that, the staff all care and were very sincere. The fees for my visit were also quite low compared to other vets I've seen in the past. I was checking out, holding my breath prepared for them to take a big chunk out of my wallet, but was instead surprised at how reasonable the price was. I specifically saw Dr. Barbra Reese, and she did all she could for my animal, was honest and understanding of both my situations and my pets condition. If I had anything bad to say about this clinic, it would be that the waiting room is somewhat small. But it is cozy despite that. In addition, the Roane County Humane Society relies heavily upon this office for all their veterinary needs, in fact a member was there with a animal at the same time was and had nothing but the best to say. If you don't want to take my word, take theirs.