We rescued a Senior Maltese that has had several health issues over the past two years, from liver problems to a mass in her spleen requiring surgery just to name a couple of things. The staff at Mtn Home Vet are always so kind and patient. Dr. Buckner is always spot on with her issues and helps us get her feeling better in no time. He explains things in great detail so we understand and are able to give her the best life, for however long we have the pleasure of loving her.

I found A dog on the road and since it had a rabies tag called mountain vet and they said "yes his name is buddy boy and here is the number to call" We called and no voice mail, ect, so I called mountain vet back and they said since they were customers of theirs they would take the dog. I then drove 15 miles to the clinic where once there was told by the same girl I spoke to on the phone that they could not take the dog and in fact would turn it over to the humane society who would then euthanize the dog after 3 days if not claimed. I can only say I would never take may dog to a clinic that would not take my dog in if I was a customer of theirs. I would also take a look at the front line staff you have working for your clinic, It seems that most of the complaints are with your receptionist. What a shame since I just moved to the area and I have 8 dogs, and 5 cats who receive top veterinary care, seems like this vet office just lost alot of money that they could of made if this situation was handled correctly.

I'm taking the time to write this review not only because of the poor treatment my pet and I received, but because I don't want others and their pets to suffer through the same. Basically, I recently found a domestic bunny that someone must have released into the wild, and as I have never owned a bunny, I wanted to have it checked by a vet to make sure it was perfectly healthy. I brought my bunny to mountain home and was charged $58 for a check-up that consisted of checking the bunny's heartbeat, telling me the bunny was a boy, and that the lump on his shoulder was nothing to be concerned about. A week and a half later, I notice a large wound on the bunny's face, shoulder (in the same place where the lump was before), and its chest. I call the vet at 1:30 pm asking if they could possibly see the bunny that day. The woman says to bring him in at 3:30. I pack my bunny up and drive the 45 minutes to the vet. This is when my experience with the clinic went wrong. I arrive at 3:30 and the woman behind the desk looks at me and accuses me of missing my appointment for 10:30 that morning... I tell her I didn't call her until 1:30 that afternoon, and though it was her mistake she does not apologize. Okay, simple issue of entering the wrong time into the computer, not that bad-but she then tells me that the vet on duty that day is actually allergic to rabbits! So, she asks me if I can come back tomorrow, but I, again not knowing much about bunnies, am afraid these wounds may be infected and could potentially be fatal, and I also don't want to subject my sick bunny to another stressful ride in the car, so I tell her that I'm going to try and find another clinic, and I am SO glad I did! I called another vet in the area, and they agreed to see my bunny immediately. As soon as the vet picked up the bunny, he knew what was wrong with it, which was that my bunny had warbles (fly larva that hatch in a bunny's skin and can be very dangerous) and he explained they had been there for longer than 2 weeks--so the lump the Mountain Home Vet said was nothing, was actually a warble wound, and the Mountain Home vet also failed to notice the other swollen areas. The new vet then informed me that my bunny is actually in fact a girl and not a boy like the Mountain Home vet had told me! I was then charged less for extracting larva from wounds and for antibiotics than Mountain Home charged me to give me a completely erroneous check-up! I could continue to write about how rudely I was treated by one of the women working behind the counter when I contacted Mountain Home about their errors, but I'll just say that based on my experiences there, if you want to be overcharged for poor treatment of your pet and yourself, then by all means go to Mountain Home. Otherwise, I would NEVER take my pets there!

First time visit with my shih-thzu puppy. The staff was exceptionally helpful. Dr. Amy Thomason was excellent. They were ready with answers to all of my questions, were attentive, uhurried (which matters to me) and covered so many details in caring for a puppy that I left with way more confidence than when I went in the doors. Ii also had a nice puppy help kit when I left; great idea. The next day Holly called me to see how puppy was doing after the comprehensive exam, first vaccine, nail trim, etc. She asked about any symptoms that might occur after the vaccinations and dewormer. I was happy to say all was well. The next visit is in a month and I know I can relax and look forward to the help and care puppy will receive. Thank you M.H.V.C. I hope this helps folks looking for a good veterinary clinic. Lisa

We (two couples) were on vacation and needed care for our two dogs. Mountain Home was able to squeeze us in and our boys are much better for the care they gave. The office is easy to get to, clean and attractive in appearance and both doctors were very kind. We all agreed that this would be a place we would take our dogs if we lived here permanently.