There are some Doctor's offices that could learn a thing or two about patient care if they paid a visit to Creature Comfort Animal Clinic! We are overwhelmed with the excellence in how well the Vet office is run, the professionalism, the compassion and the thoroughness of their service at every level. You will not waste your time to check them out. Also, Creature Comfort is much more reasonably priced than other vets we've used! Thank you Creature Comfort !
HOW ABOUT A VERY VERY NEGATIVE EXPERIENCE !!! We left Merle and Presley our two little Chiweenies Friday and Saturday nights. We picked them up on Sunday and we were charged for 3 days. We ask before boarding if we picked them up on Sunday before 6:00pm would we be charged 2 days. We were not told we would be charged 3 days. We are on fixed income and when we picked them up we were charged for 3 days. The two very unfriendly girls that work at the front desk have no personality what so ever. The one told us that it was on the sheet we signed when we brought them in. We did not stop to read every single word on that page. Every time we left them we have had a HUGH SURPRISE when picking them up or even dropping them off. They needed shots, and this time we were charged for 3 days. It may very well be their policy but we should have been told verbally up front that we would be paying for 3 days for each dog. WE HAVE HAD IT! We also purchased heart worm pills and paid for them but they were out. It took a second call to get the pills sent to us. They used the wrong zip code. We were told we had won a prize at their yearly Dog Fair and no mention of it was ever said when we boarded our dogs. We were to get an automatic water bowl. We did not get it. Now that is how you treat all your loyal customers? Yes I will post this on Google, Yahoo and Facebook. Those girls that work at your front desk need lessons on how to keep customers. They are unfriendly, unknowledgeable and do not know how to speak to customers. They are rude, they do not demonstrate any love for the dogs that come in. They do not put the animals at ease, talk to them, or even acknowledge them as CUSTOMERS. Yes, without the dogs and other animals you would be out of business.
I've been going here for 3+ years with my dogs and the entire staff is wonderful on every visit. They know the history of my animals better than my doctor knows me (in fairness, my pets see a doctor much more than I do). They take appointments 7 days a week and will try to fit you in the same day if possible, which is convenient for busy people and sick pets. I've boarded a friend's dog there and everything was great, services and prices were fully disclosed. And for the introverts out there, it's a quite place and you only interact with about 3 people; front desk, veterinarian and vet tech. They also have emergency services 24/7 but I haven't used this yet.
Simply said - Excellence in animal boarding! Have never taken my dog any place that even compared to Creature Comfort...
We have been taking our dogs here for several years now and the staff is always so friendly and doctors are so gentle and good with our fur babies. We have also had them boarded there while away and they take good care of them always.
Name | Address | Facility | Today's Hours | Rating | ||
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Creature Comfort Animal Clinic: Brier Barry H DVM | 2150 Interstate 20 Frontage Road | Vets | 08:00 AM - 06:00 PM |
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Creature Comfort Animal Clinic: Fletcher Lauren DVM | 2150 Interstate 20 Frontage Road | Vets | 08:00 AM - 06:00 PM |
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Creature Comfort Animal Clinic: Mc Grath Erin DVM | 2150 Interstate 20 Frontage Road | Vets | 08:00 AM - 06:00 PM |
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Creature Comfort Animal Clinic: Chris Jenkins DVM | 2150 Interstate 20 Frontage Road | Vets | 08:00 AM - 06:00 PM |
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Arlington ABC Clinic | 1115 West Mayfield Road | Vets | Not Available |
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Animal Health Care Center | 1115 West Mayfield Road | Vets | 07:00 AM - 06:00 PM |
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Matlock Road Veterinary Clinic | 3634 Matlock Road | Vets | Not Available |
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Banfield Pet Hospital | 203 Merchants Row | Vets | 09:00 AM - 07:00 PM |
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Matlock Oaks Animal Clinic | 5502 Matlock Road | Vets | 07:30 AM - 07:00 PM |
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Arlington Veterinary Hospital | 5505 Matlock Road | Vets | Not Available |
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