My Golden Retriever had congestive heart failure on New Years day. The staff was amazing and cared for him with the utmost respect for me and a dog that probably wouldn't make it. The vet even said it was a miracle he survived. 6 months later he did have total organ failure. I returned here to have him put to sleep. They were empathetic, compassionate and didn't rush me at all before, during or after the procedure.

Twice I have brought my dogs here under dire circumstances, each a terrible experience. Please note, the after hours Animal Hospital here is different than the daytime hours hospital. Apparently the after hours emergency clinic is contracted out, the after hours clinic is the only experience I have with this location. Each time I was there, the clinic made me feel as if I were in a used car dealership, seemingly attempting to convince me into purchasing add-ons in order to save my dog. It would have been obvious to anybody that my dogs needed to be put down, quite obvious.....even to my next door neighbor who is a Doctor and helped me load my dog in the most recent incident into my car after the accident. Yet, the Vet Tech told me that she would spend the money "if it were me". And the Dr. told me that my dog had a "75% chance of survival. And I don't give out percentages". I won't tell you what my dog looked like after being struck by a car, but the Doctor's expectations were highly unrealistic based on so many things I can't even begin. Then...when I agreed to treat my dog and see how he fared after a day, they pulled out all of the signature pages. After seeing the document that said that I have to have my dog out of their hospital by 6:45 AM, because the "Daytime" clinic opens at 7, I was crushed. My dog was in such bad shape, 7 AM was only 8 hours later and there was no way that I would be able to take care of him at home. The Emergency clinic is not allowed to keep their patients at the Day Clinic, wow. The Vet and Tech had no advice for me about how to handle my dog in 8 hours when he was to be evicted from the clinic. It was tragic, and though this hospital may be great for a late night pet incident requiring a brief interaction with a Veterinarian, more serious incidents with extended care should be taken elsewhere. I found the experience very cold and disturbing. If you are an animal lover, you feel it.

Awful. I called because my dog was vomiting blood. They told me to come in right away. I came in and signed paperwork. One tech came and took notes on my dog's symptoms but never returned. I waited 2 HOURS and my dog never saw the vet or was treated. I inquired if we were somehow overlooked and the staff seemed very annoyed I even asked. They assured me I was "next in line" even though maybe one other person was present when I checked in. I should charge them for making me wait 2 hours for NOTHING! I up and walked right out with my dog and took her to normal vet the following day. Don't waste your time here.

Good experience. Our cat was in an emergency situation, though not in danger of immediate death. Taking him in to the clinic likely saved us from the much more dire (and expensive) scenario that would have happened if we'd waited until morning. They took him back right away for diagnosis. We were presented with various testing and treatment options, but there was no pressure to spend a ton of money. In fact, they said several times that my regular vet could probably do the same things for less money in the morning as follow-up. In the end, they resolved the immediate problem, stabilized the cat, gave him pain meds and explained what I should watch for through the rest of the night. The price was reasonable and our cat was much better by morning. He still needed to see our vet, but the clinic staff was able to prevent his condition from getting worse. We spent about $200 for exam, lab work, fluids, pain killers and treatment for his blockage.

We had to bring our 14 year old lab in yesterday evening to have her put down. She was unable to walk, and the vet techs came to the car and carried her in on a stretcher. We did not have to wait at all, the entire staff was very nice, as well as professional. This was the first time I have ever had to make the call to put a dog down, and I was in absolute tears. Dr. Reagan Wilson was very sweet, sat on the floor with me, my husband, and my dog, and explained everything, and was incredibly sympathetic and caring. We normally go to a vet in Dripping Springs, but I am considering a move, after how wonderful everyone was with our Laney.