Absolutely fantastic staff of Veterinarians as well as techs and support staff. We've been taking our animals there for years and wouldn't consider another office.

We have been taking our pets to CWPH for over 15 years now. I would not take my pets anywhere! All of the vets and staff are amazing. You know from the first time there that this is a different vet experience you've had anywhere else. They treat every one of my 'kids' as if they were their own. I don't have to drag my dog in to see the vet, he practically drags me through the door! I've never had even one complaint about CWPH. I can also let my pets see any of the doctors that are available. I would without hesitation put the care of any of my pets in the hands of any one of these remarkable vets!

I have been fairly happy with Carrollton West Pet Hospital for the first two years that my three dogs were patients there. They did not go above and beyond but maintained a standard of care that I would expect from a professional business. It was my dog's most recent vet appointment that I was troubled by the team and prompted me to switch to another location. During a visit in Fall of 2012, two of my dogs were seen, one was scheduled for its rabies vaccine and the other was a couple of other routine shots and was not yet due for his rabies vaccine. The doctor stated that both dogs were due for rabies shots, so I listened and proceeded to let him administer them to both dogs. When checking out with the receptionist, she alluded to the fact that I should not have had a rabies vaccine for my second dog. She was quickly quieted by another receptionist that said he in fact was due. Being suspicious, when I arrived home, I checked my dog's vaccination records to find out that he was not in fact due for a rabies vaccine until the following year and was given the shot by mistake. The part about this incident that makes me the most angry is not that they made a mistake, I understand that it can sometimes happen. What troubles me the most and has caused me to leave this facility as a client is the fact that when the mistake was discovered, they lied to me about it being a mistake. I probably could have forgiven the mistake of the extra shot, I cannot however forgive dishonesty.

(27/female) Was a first time ever bird owner last year when I took my adult Congo African Grey here. I thought the place was neat and organized, friendly, clean, and spacious. My avian vet was knowledgeable, friendly, caring, and gentle, and explained everything clearly for me. Though I had to run lab tests on my bird to confirm the health of my bird because its poop was not normal, I was guided in the right direction about necessary checks versus random checks. I live out of town and have been to another avian vet since then. I plan on going back to this avian vet when I'm visiting Dallas again. I had a great experience here and trust them.

I have been taking my Cavalier King Charles Spaniel there since he was 8 weeks and he is 5 now. They are always very nice and explain everything in detail. I would recommend them to anyone.