I had a great experience at this animal clinic. I was shocked when I read the other reviews about how awful the lady at the front desk was and how unprofessional they facility staff were. We had to take our dog in to be put down. The lady at the front desk was so nice and kind and helpful. While there, two other people came in after me and the lady made sure that each person in line had the paperwork to fill out while I was paying in advance. Once we got into a room the vet tech brought our puppy in and gave us around 30 minutes to say goodbye. She was very professional and helpful. When the vet came in, he explained exactly what was going to happen and he and the vet tech gathered us around the table. After the procedure the vet was teary-eyed and they gave us a few moments alone in the room after. There was another person there with a very sick dog and we got to talk to him, he had brought in his parents' dog and the office worked with him and gave him different options and worked with him on price as he was just the go-between for his parents. The office did a good job at being professional and helpful. The pricing was also very low for an emergency vet in our experience with multiple dogs and cats. For such a difficult and last minute thing they were accommodating and understanding. For any future pet emergencies I will definitely go back to them. We couldn't be more happy with how they handled the situation.

HORRIBLE experience. I walk in and they took my animal from me for almost two hours without saying anything about what was going on. Then when I asked what was going on and could I have him sit with me until the doctor came they said no and rudely told me to sit back down. ( I have had many animals from cats to dogs to horses and have never, not been able to sit with my animal while they do anything short of surgery and keep them from me) The doctor himself was nice but still told me the extremely obvious things about my puppy, then told me they muzzled him even though this dog has never bitten anyone and his idea of scared is curling in a ball and licking you to death. When the HORRIBLY rude vet tech came in and I started getting frustrated because he would not explain "Misc shots" charge on the estimate, by saying "Well you know shots, in case he needs any" I would like to know what they are putting in my animal! Then when asked what the 3 meds, were that were listed he said well hes has an upset stomach it will help of course!" When I said yes but can you please be specific, I mean is it all for his stomach?" He replied extremely rude, " It will help him thats it!",when I told him I was getting frustrated he replied with " Ya I can tell!" The best thing about the whole visit was a girl with short blond hair who came in after I said I needed a minute to call someone and explained EVERYTHING on the "estimate", that also half the stuff was on there the vet and I ruled out. She explained 2 of the 3 meds, and we found he didn't need in any way, scratched off the test the vet and I decided he 99% likely didn't have, etc. Then she finally brought me my dog. Overall though I will NEVER go there again!!

This is such a terrible place! We brought our chihuahua in when she suddenly got sick. It cost 1000 dollars, money we don't really have, and in the morning everything was the same. They told us they didn't know what was wrong with our dog, and told us to take her to our 'regular' vet. Long story short, our chihuahua died. Our regular vet said that he thinks they flushed our dogs kidney's too much, causing her to die. The receptionist is rude as hell!! We also overheard a conversation at the front desk, about a woman who just brought in a hurt little bird. The receptionist asked the woman to give them a 50 dollar donation for the birds new home that they were going to give him too. After the woman left, and gave them the money, the receptionist said that she was just going to let the bird go outside and fly off. After she asked the woman to give them money for the birds "new home" This is a place where they just want money. This place makes me sick.

HORRIBLE. HORRIBLE. HORRIBLE. Only out to get money, they don't care about your pet. My kitty was extremely sick and they made her suffer needlessly for 8 hours just to gain more money. Very vague about diagnosis, caught in a lot of lies about her health. She ended up dying as a result of horrible care. DO NOT GO HERE

The absolute worst place on the planet. If you love your pet, find another place to care for it!! Don't waste your time or money on this place!!!!