Established patients only We had an appointment as two new patients today at 4pm so my husband arrived a little early. He was kept waiting for 45 minutes with no explanation. He left at 430pm. When I called at 5pm to find out why he wasn't seen they told me they didn't have an available room and that when they came out to get him at 430, he had already left. Yet the people who came in at 420 pm were taken back no problem and not left to wait. Very disappointed in the front office and their communication. I even went the extra mile this morning to email over all my pets' records and my information so they would have complete records. They are right around the corner from my house too. Oh well, I guess they have enough money from their existing patients and aren't interested in any new ones.

I've been taking my 6 y/o Sheltie here monthly for the last 3 years with no complaints whatsoever. The ability to drop off your dog at 7am and pickup 6pm fits my work schedule beautifully. They also can combine grooming and vet visits & will call you if any consent or problems arise. I normally pay 60/month for grooming, 200/year on trifexis pills, and 1-2 regular vet visits with checkups/shots. I believe the most important aspect is that my dog is happy going and coming home from Glenwood. He'll walk straight in from the car, be friendly with the nurses (he's very shy around strangers, so this is a great sign for me) and sometimes fights me to leave. He hasn't come home sick and has stayed in perfectly good health. Even if you spend extra for some peace of mind, I would highly recommend Glenwood Falls.

I brought my dog in for a check up and rabies shots. The whole staff welcome me and my dog like they know us for a long time. They gave him treats and water to cliam him down.Cause it was his first time there. Also We got Customer service, and found are new place for shots and rabies. THANK YOU FOR EVERYTHING

I started taking my dog here a year ago and they are great. Everyone is very helpful, they are great with Lila and very patient with her (which is difficult at times because she can be a handful!) I love them and have recommended them to all of my friends.

Have been taking our dog here for nearly 8 years. While the vet services are fine, the cost of prescription drugs is absurd. Drugs are two to three times the price you can get online. While they do price match, they make you jump through hoops and will do anything to avoid the price match. Our dog is very old and won't be around much longer and when that happens we will be thrilled not to have to deal with these people again! CROOKS when it comes to drugs.