I was very disappointed with my visit to Metro Paws. I called the animal hospital to make an appointment concerning one of my dogs allergies and to pick up heart worm medicine for my other two dogs. While making the appointment over the phone, the receptionist assured me I didn't need to bring in my other two dogs in order to get heart worm medicine-- as long as they were up-to-date on all of their shots, which they were. As a result, I only took my dog with allergies to the vet appointment. After spending an hour in between waiting and briefly speaking to the vet, I was told to give my dog over-the-counter allergy medicine. When I asked to pick up a six month supply of heart worm prevention for my other two dogs, the vet refused saying she needed to see them in person in order to give them any medicine. She then shamefully forced the receptionist who I had spoken to earlier to apologize to me. I was told I could bring the other 2 dogs in for an examination (costing 40$ each) in order to get the meds. When I asked if one of the examination fees could be waived due to the inconvenience and misinformation, the vet refused. I will not be going back.

I tad pricey, but you get what you pay for. Great patient service and are ready to help and explain as much as they can. They go above and beyond to make your pets feel comfortable and not just a number or $ to be made... Which is what I'm used to. It's been hard to find a place thus clean and professional! I definitely recommend this place!

I called to get an appointment for my baby with a respiratory infection and blood in her urine. They told me they were booked up and I couldn't work her in. Very caring and compassionate wouldn't you say.

Definitely a nickle and dime place that charges as much as they can. I have a foster dog that needs a basic subcutaneous injection once a week. Rather than giving me a month's worth of injections, they make me stop to pick it up. They really were uncomfortable with me doing the injection myself...I don't know but suspect they really want to charge me for a visit once a week. I was hoping this business would be an asset to Oak Cliff. Sadly I don't think that'll be the case.