Do not trust your animal with this vet. I brought my Italian Greyhound into the vet. He had just run into something and began to slip into a panic-stricken state. As we arrived, we were asked if we were asked if we were returning customers. It seemed to be a problem that we didn't already fill out their paperwork. I asked if there was a doctor that could take a look at our dog, as he was in noticably poor condition. My wife held our dog, in fear for his life. His head was swaying back and forth and he was covered in his own drool as he was unable to close his mouth. As the doctor emerged from the back, our dog lost control of this bowels. The vet announced that he was having a seizure, but unfortunately they were about to close. So, there was really nothing they could do. We were forced to carry our dog out, as he finished the seizure in the car, soaked in his own urine.

Zero Stars....WORST experience with an Avian vet I've ever had! The nail trim my Macaw received today left his nails sharper than before the visit and I will have to take him to another vet to repair what this vet did. I dropped off my bird in the morning and picked him up after work. His cage was on the floor in a front exam room where dogs were being walked past, clients children were allowed to get close to his cage and the paper in the cage was what I brought in and was covered in bird poop and so was my bird's tail feathers. I took in the "Free" health exam coupon you can print from their website but was told "they really weren't able to get that done". The icing on the cake is that this vet charged 30$ more (90$ total bill) than other competent vets I have used in the past. When I called to say I was dissatisfied with their work, Dr. Burk explained to me how they do the best nail trim for birds. I've had this bird for 12 years and this is the first bad trim he's ever had. This vet may know cats and dogs but don't waste your time or money taking your bird to them. I made this appointment because Lakeside VCA is the closest Avian vet to my house. Southlake Animal Hospital off of Highway 114 has competent vets that do an excellent job and have far better rates which makes them worth the drive.

I have had only good experiences with the vets, Drs. Dunn and Yzaguirre, at this clinic. Not only are they completely competent in animal medicine, but they take the time to explain the illness and its treatment. It's very obvious that they love animals by the gentle way they treat them and put them at ease. Also they never prescribe unnecessary treatment to increase the bill. I highly recommend this clinic.

DR. Yzaguirre is the best and the staff is so helpful. We have been using this vet for 8 years and really love how they care for our dog!!

This is the 3rd time I have tried to use this Vet, and I will promise you it will be my last. We have used VCA in Plano for years and we moved to the lakewood community recently. We will drive our pet to the Plano VCA for anything we need from know on. They are very over priced and do not care to keep customers.... TAKE MY ADVISE DO NOT GO THERE!!!