I really love this place. They don't take appointments, so you can walk in any time you need service. I've only had to wait more than 5 minutes once (out of many, many visits). The staff is so friendly, and they remembered my name after just a couple of visits. Yearly exams with shots were very inexpensive. They never try to push unnecessary products or services on me, but they do inform me of all possible options and let me choose based on my budget and my pets' needs. I have worked in several veterinary clinics, so I feel qualified to say that this is an excellent, clean, friendly clinic with reasonable prices, and I would highly recommend them.

My family has used White Rock Animal Hospital for over 20 years. Dr. Hawthorne is not only the most dedicated veterinarian I've ever known, it's hard to think of anyone more focused on his profession. He's a great diagnostician, and the staff is friendly and knowledgable.

I wouldn't trust these people with my pet rock. If I could give White Rock Animal Hospital a lower rating than 1 star I would. Stay away from these guys if you value your pet's life. We already had an incidence with Parvo but then this happened last week. My son called them back on Jan. 30th because he needed to board his 6 month old puppy while tending to his father at the hospital in Houston for a knee replacement. When he arrived at the boarding place the owner inquired as to whether or not Bandit had been vaccinated for kennel cough. The owner had a vet across the street who would administer it for $35 if Bandit had not been vaccinated. White Rock had been administering Bandit's vaccinations so my son called them to find out. "Oh, yes," they said." Bandit was vaccinated for bordetella.." Well a few days after being boarded, Bandit started with a cough. My son called White Rock back to verify that the vaccination had been given. They checked the records again, and in fact, "No" the vaccination had not been given. White Rock charged my son, $160. $60 for an office visit. $60 for the antibiotic. And $40 for cough medicine. This could have been avoided with a $35 shot at the kennel. When My son brought this up to them, the response was absolutely no acceptance of any responsibility what so ever. They said, they weren't even sure that what Bandit had was bordetella. It could have been any other upper respiratory illness. And certainly the Vaccination MUST HAVE been given because that was standard treatment and it was probably a paperwork error. But if they had given correct information and tho $35 vaccination had been given, there would have been no need to go see White Rock at get Ripped Off for $160.

These guys are really good with my 2 beagles. Granted, beagles are the most happy-go-lucky dogs and are eager to please so it doesn't take much. My 2yr old dog has an anal gland problem so you'd think he would hate going to the vet, but he wags his tail like crazy every time we step foot in there. I was rather disappointed when they kept insisting there wasn't anything I could do for it other than keep taking him in every week for expulsion. This led me to find another vet who was more willing to work with me on his diet and other things to help his anal gland problem. However, I have personally heard things in there that scare me. I would not take my dog to this vet if they have troubles getting their toenails clipped. I personally heard the vet shouting (probably an understatement) at this frightened dog trying to get him to shut up so he could clip his nails... I'm sure this only scared the dog more. Then when the vet came to give my dog his shots he was covered in sweat and all worked up. My puppy was traumatized from all the yelps the dog was letting out. All that being said, they are wonderful with my dogs and spoil them rotten. Just a warning, you will pay more for the excellent service!