My veterinarian was out of town on vacation when our dog began acting strange – not wanting to eat, making strange breathing noises. Buster had been acting completely normal up until Monday afternoon. I took him to see Dr. Preissinger on a Wednesday morning to be checked out. Dr. Preissinger did a general exam and listened to Buster’s lungs with a stethoscope. I was told Buster had pneumonia, and 10% of his lungs were filled with fluid. We were prescribed a gamut of medicines – a steroid, a diuretic, an anti-biotic, anti-nausea, and anti-diarrheal meds. I took Buster home and began administering the drugs as directed, hoping that within 24 hours we would see improvement. Thursday evening, Buster was still having trouble breathing, so we decided to take him to an emergency vet clinic. Within 30 minutes, we had an x-ray done that confirmed both lungs were FULL of cancer. Not a drop of fluid was present, nor was there any indication of pneumonia. The emergency vet was confused at the different medicines prescribed as they did not seem standard in treating canine pneumonia. Lung cancer in dogs is not detected by standard blood tests – so we had no idea anything was wrong until he began exhibiting symptoms. The next morning, we had Buster euthanized as he continued to labor while breathing, and his cancer was not treatable. I called Dr. Preissinger to cancel Buster’s follow up appointment and advise his staff of what had happened. When I asked the vet how pneumonia in dogs is diagnosed, he told me “by listening to the lungs with a stethoscope.” He proceeded to tell me that “Buster had obviously eaten something that cut up his stomach…which lead to a stomach infection…then turned to pneumonia.” False. On all accounts. Once I told him that the emergency clinic took a simple x-ray that debunked his diagnosis, he admitted that Diamond Oaks’ x-ray machine had been broken for three months. I cannot begin to describe how livid I was after hearing that. There is not a thing any vet in the world could do to save Buster – but had proper exams been done, and had he instead referred me to another vet if he could not 100% confirm Buster’s problem – we wouldn’t have allowed Buster to suffer those two additional days prior to being euthanized. The last two days of our sweet boy’s life were hell…and I completely blame Dr. Preissinger for dismissing our concerns and not referring us to another vet’s office.

I've taken both of my dogs to this clinic for years now mainly for immediate problems. Great Staff and Clean facilities. Affordable prices. And a fat cat roaming around from time to time!

I looked and looked for a vet that would understand my pets needs, I love their staff, they are very kind and soothing to the animals. The place is clean, and my dog loved being able to look out the window to see outside while in the exam room. They are cheap and really the best place to go in Haltom City.

I take my dog there for routine visits and for the occasional surprise visit. When something doesn't seem right with her and I'm not sure what to do I don't hesitate to call because the staff at Diamond Oak is always willing to help. The service they provide is over and above like anything I've ever had. The entire staff always remembers us and takes the time to visit to make sure if there's anything I need beyond the visit it's taken care of. I would highly recommend this clinic to anyone, pets big or small. I know that I can count on Dr Ron and his staff for the best treatment for my dog!

you can tell the staff truely loves animals there hearts were in there job my dog got very good treatment. I will not go to another vet... thanks Diamond Oaks