I wish I had taken my pets back to the Frisco location on Preston Rd, when they needed their check-ups. I made the mistake of taking them to the Lewisville PetSmart location, because of the convenience of the location from my home . But I will never take my dogs to that rude, condescending, and the inability to speak the English language so as to be understood by the average American citizen, so called Doctor of Veterinary, that is located at the Lewisville store.

The other review saying her dog was over vacinated (VX) and bordetella VX killed her dog is a MORON. The people there didn't kill your dog, the VX reaction killed your dog and bordetella is a VX that fights kennel cough, which most dogs get from other dogs whom have it very easily, and its very costly to fix. I would like to add that puppies like human babies, don't have much of an immune system, so statistically your puppy has a better chance of living with the VXs. The corporation (BANFIELD) requires all clinics (FRANCHISES) to recommend it. You bought the animal and it's your responsibility to pay for things that happen to it. You also signed a waver, which gives consent to the DR and Pet Nurses to give aid to the pet, so stop your whining and buy a fish. This clinic is full of top notch Doctors and a management staff/nurses that all love animals. The nurses sure are not doing it for the money, which shows a lot of compasion for animals. PetSmart is trashy but its worth going in to, to get to this Banfield. I suggest taking your pet here or there other location at Custer and 121.