Just a thank you for the staff and doctors at Neartown Animal Clinic. They got my dog in pretty quick with pats on the head and hellos, the doctor explained what the issue was, what the next few days would be like, needed to be done and what my dog was experiencing. All the information about that made my heart stop beating out of my chest. I love these guys!
I immediately felt better when I walked in the door. Jarrett, my technician came out immediately knowing my dog had suffered an eye trauma and put me at ease. This is my first time coming here and I feel like I was treated very well. The receptionists were very friendly as well. This was after sitting for two hours since 7am at my regular vet knowing I had an emergency then being told they were unable to see my dog until at least 3 pm or so, if I was lucky. I called Neartown and got in within the hour as a new customer.
My dog loves this place! I am glad she has a place that she loves to go to when we are away from home.
Very disappointed in this clinic...we normally go to VETERANS MEMORIAL ANIMAL HOSPITAL and we needed to get in somewhere the same day, and Veterans is far from our house. We called this place and (not surprisingly) they had an opening, so despite that bad reviews that I read on yelp, we gave it a try. First of all, we paid for an office visit, and neither the tech nor the doctor (Dr. Chmaitelli) took my pup's temperature, weighed her, or listened to her heart. She was there for a skin rash, but STILL..an office visit is an office visit, and these things should be performed regardless of what the visit is for. Secondly, the tech took my puppy back to the back with him to "see the doctor" which is RIDICULOUS and to me, says that they're either doing something or restraining her somehow that they don't want the owners to see. I should never have let her go back there with him when I couldn't supervise. The "doctor" performed a skin scraping and came in to tell us the results. He didn't introduce himself to us, and when he was showing us how to apply the cream (like we couldn't figure out how to apply cream to a dog's leg..) he grabbed my dog's snout and kept it closed while she was fighting it. Absolutely ridiculous. I grabbed her, paid the ridiculous fee, and left. After we were in the car, I noticed that they had charged me for a bottle of shampoo that I didn't receive. I went back inside and told the receptionist (Armenia) that I didn't want or need the shampoo and had been charged for it. She asked me what kind of shampoo the dog was using (which doesn't matter as the skin condition had nothing to do with the shampoo or bathing in general) and I nicely told her what it was and that the shampoo wasn't the issue and please refund my money. She did so without saying anything and I left again, this time for real. I will NEVER EVER go back to this clinic. Receptionists and doctors who don't care, and who obviously are just after money. We'll make the trek to our regular vet from now on.
Ive been bringing my cats to Neartown for about 9 years now. Randy and his staff have always treated me and my pets with the utmost respect. The front desk is always clean and the girls are always friendly. The doctors there are all very nice and knowledgeable...and most are A&M graduates (as am I). The vet assistants are also extremely caring and always talk sweet to my kitties, which makes me feel comfortable (I had once taken my cat to a vet clinic many many years ago and encountered a very harsh vet assistant who scruffed my cat by the neck and slammed him on the exam table). Anytime I have billing issues (which has been minimal), the office manager has taken care of my issues quickly, efficiently, and fairly. I cant say anything bad about this clinic. Prices are slightly high, but this is a very nice area of town, and most clinics around are either as high or much much higher. I recommend Neartown to anyone who wants great care for their pets, and themselves too.
Name | Address | Facility | Today's Hours | Rating | ||
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Last Wishes | 1302 Waugh Drive | Vets | 09:00 AM - 05:00 PM |
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Montrose Veterinary Clinic | 1701 Montrose Boulevard | Vets | 07:30 AM - 06:00 PM |
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Central Houston Animal Hospital | 1638 Westheimer Road | Vets | 07:00 AM - 08:00 PM |
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Banfield Pet Hospital | 2902 South Shepherd Drive | Vets | 07:00 AM - 07:00 PM |
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West Alabama Animal Clinic | 2030 West Alabama Street | Vets | 07:00 AM - 06:00 PM |
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Bayou City Veterinary Hospital | 4720 Washington Ave, Suite D, Houston | Vets | 08:00 AM - 06:00 PM |
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Midtown Veterinary Hospital | 1434 West Alabama Street | Vets | 07:30 AM - 06:00 PM |
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The Cat Doctor | 534 Westheimer Road | Vets | 07:30 AM - 06:00 PM |
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Wooten Thomas L DVM | 904 Marshall Street | Vets | Not Available |
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Spay-Neuter and Animal Wellness Clinic | 1801 Durham Drive | Vets | 10:00 AM - 06:00 PM |
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