I followed several of the vets from a previous clinic. They are very sweet and understanding with my dogs. They are always quick to help in emergencies and sending us to who ever is the best specialist if needed. If you need a truly caring vet go here.

We adopted a dog who had some problems and got loose off the lease. She had some injuries from running around fences and things, so we took her to this vet and informed the previous shelter in order to get any kind of help finding her. We eventually found her running through the neighborhood but experienced some cuts, so we took her to this vet based on advice from the shelter. This vet allowed the shelter to come in and steal our dog without even informing us. When we called the vet to ask when we should pick up our dog, they informed us that she's gone and to contact the shelter. What?!?!?! They never gave us an update on her recovery or what was going on. These people are nuts, and I would never trust any animal with them. If you care about your animal, do not take your dog there. We took amazing care of her and could not believe that our dog was stolen by these people. If you don't want the same thing to happen to you then don't take your pet here.

This place is terrible and I will never go back. I took time off work to drop our cat off in the morning on THREE separate occassions to get a simple urine sample to test for a UTI or other issues. Each time they could not get a sample for various excuses or mishandled the sample (spilled on the counter the third time apparently) after my cat had been there for 6 full hours. If they can't perform a simple procedure like this then I can only guess how they handle more complicated or life threatening conditions. In addition they had us pay a $60 exam fee + $30 for the urine sample on each visit, even though they failed to get a usable sample. After some harsh words the third time and making a scene they waived the $30 fee, but not the exam fee. What a scam... much happier at the vet down the street.

I am incredibly angry with the Richmond Avenue Animal Hospital. I really enjoyed the vet visit with Dr. Pipiringos, and that is the only reason it gets ONE star. I thought she was very caring and thorough. I am angry, however, because I left my dog boarded there for about three days. When I came to pick up my dog, I was slightly concerned as to why he wasn't leaping for joy to see me as he usually does. Once we got to the car, I noticed that his eye was swollen shut and there was a lot of thick fluid collecting around his eye. I took him right back in and asked that he be looked at. I absolutely can not believe that I left him with a VET and no one noticed the problem. My poor dog is SO SAD and pitiful, and the vet on duty said it was because he was in PAIN! They wouldn't even confirm what exactly was wrong with it! It is crystal clear that the techs are not attentive to the animals (or at least not to mine).

Just took our dog in for general exam as we are new to the area. The people were wonderful and spent plenty of time getting in depth details. Since it was just a general visit can not give much comment on their diagnostic skills but definitely friendly and very helpful. Did not try to up-sell services and very patient. Def will be back.